Administrative Coordinator

Administrative Assistant / Administrative Coordinator

Télé Ciné Montréal is an atypical company specializing in recycling and renting out sets, furniture, and accessories for the television, film, advertising, theater, event planning, and any other related fields. Our team is made up of motivated individuals who contribute to the Quebec and international cultural scene!

Are you organized, have initiative, proactive, and have an administrative background with a knack for providing excellent customer service? Send us your resume, we want to meet you!

We are looking for a person who will act as an administrative assistant and logistics manager for set rentals and deliveries: Main Responsibilities:

• Welcome clients;
• Collect payments;
• Verify invoices;
• Filter incoming calls and emails, take messages, and forward them to the concerned person;
• Answer client questions about inventory;
• Follow up on returns with all clients on a daily basis;
• Collect incomplete return forms filled out by the person in charge of order returns and send PDF notices by email to the concerned clients;
• Keep the incomplete return tracking register up to date;
• Send photos by email of returned surplus items to the concerned clients;
• Answer client photo requests by going to the floor;
• Share with the floor team as well as with the executive assistant all relevant information regarding orders and changes made by clients;
• Answer client submission requests;
• Qualities Sought:
• Good observation skills and good memory
• Outstanding customer service
• Speed of execution
• Excellent organization and attention to detail
• Positivity and ability to find solutions

Requirements / Required Experience

• Excellent French language skills (oral and written) required
• Experience working at the reception or in administration
• Bilingualism (an asset), 95% francophone clientele
• *Only French-language applications with a resume will be considered
• Employment Type: Full-time
• Compensation: $22.00 per hour
• Language:
• French (Mandatory)
• Location: On-site