Branch Manager

Here, there's room for your ambition.

At LOU-TEC, we do concrete things, we solve real problems, and we're in solution mode. We work with real people who speak frankly and help each other. We grow together, develop our skills as the company expands. Here, every person moves the machine forward.

As a branch manager, you will lead your team and support them to achieve optimal performance of the branch in terms of sales and customer service quality.

You are a mobilizing leader: you inspire your team, you help them grow, and you create a climate where everyone performs together.

You are customer and solution-oriented: you manage situations calmly, you resolve issues quickly, and you make satisfaction a priority.

You are structured and results-oriented: you analyze performance, you make informed decisions, and you advance operations with impact.

Our large-scale benefits

At LOU-TEC, we know that behind every project, there are humans. That's why we set everything up so that you are well at work and in your personal life. We offer you big things!

More money: competitive salary (base salary + performance bonus) to match your talent.

More collective insurance and support: Full coverage (medication, vision, dental, and disability);

Access to 7-day-a-week telemedicine for you and your family;

And an employee and family assistance program (EAP).

More vacation and days off: 4 weeks of vacation upon hiring; 10 holidays + 3 floating days (redeemable if unused).

More retirement planning: retirement savings plan (3% employer + 3% employee).

More recognition and fun: Recognition for years of service (up to $4,000);

Regular social activities BBQ, bowling, Christmas party, and more!

A little extra: Freebies and discounts on tool and equipment rentals.

Your daily tasks:

• Supervise, recruit, train, and coordinate the team, and ensure the execution of the daily activities of the entire branch staff;
• Assign tasks to resources according to their capabilities to ensure a service offer adapted to customer needs;
• Manage customer complaints and concerns professionally and effectively, seeking solutions and ensuring customer satisfaction;
• Set clear performance goals and standards, and provide regular feedback;
• Track key performance indicators, analyze results, and identify opportunities to improve profitability and operational efficiency;
• Ensure a wise advisory service offer from the team regarding equipment and/or tools to our served clients;
• Negotiate advantageous rental conditions with our clients.
• Your profile:
• Hold a minimum of two (2) years of experience in a similar position including personnel management;
• Leadership sense;
• Ability to work autonomously;
• Strong interpersonal skills;
• Skills in tracking indicators and individual performance;
• Knowledge of the rental and/or construction industry (strong asset);
• Good mastery of French both orally and in writing;
• Proficiency in using computer tools.

Why you'll love it at LOU-TEC

A united team: accessible managers, real teamwork, warm atmosphere, and regular one-on-one meetings with your manager to support you.

An ambitious project: participate in the transition of LOU-TEC from a provincial leader to a national player.

Work-life balance: great flexibility in your daily life thanks to open and close managers, with the means and tools of a large company, but the proximity of a local team.

LOU-TEC – employment at large scale 100% Quebec company, LOU-TEC is today a leader in tool, heavy machinery, and specialized equipment rental.

For over 45 years, we support those who build. With over 1,000 categories of equipment, including the largest fleet of lifting equipment in the industry, we are present where it happens. On the construction sites. In action. In the concrete.

Our growth is driven by one thing: the will to do better. We invest in high-performance equipment, cutting-edge technologies, and most importantly, in the people who make them come to life.

At LOU-TEC, we don't just rent machines. We support projects. We find solutions. We contribute to advancing Quebec. With competent and engaged teams.

Come expand your playing field.

In the course of some interview processes, we use artificial intelligence tools to support the evaluation of applications. Verbal consent from the candidate will be required before any use, and all collected data will be processed confidentially, in accordance with the applicable standards for the protection of personal information.

The use of the masculine gender has been adopted to facilitate reading and has no discriminatory intent.