Veterinary Technician Urgent Care

Location: Montreal, Quebec, Canada

Category: Veterinary Technician / Assistant

Job Id: R-238289

Job Type: Full time

Vet et Nous is a multidisciplinary team of specialists and highly skilled general practitioners. Our mission is to care for our clients' animals as if they were our own. Our teams are spread across three 24/7 emergency and referral centers and several general practice hospitals in the Montreal, Laval, Montérégie, Laurentides, Lanaudière, Mauricie, and Capitale-Nationale regions. Our facilities offer comprehensive services for dog, cat, bird, and exotic animal owners.

In collaboration with the veterinarian, you play an important role with our clients as you will provide them with advice or reassure them about their pet's condition. You work directly with our veterinarians, veterinary technicians, and animal handlers to ensure the well-being of the animals under our care. Under the supervision of the responsible veterinarian, you ensure the smooth operation and rotation of the department to provide quality service and care to clients and patients.

Veterinary Technician - Urgent Care

Permanent position, full-time. The schedule is variable, including day, evening, and weekend shifts, depending on the operational needs of the facility.

Why choose our team?

• Salary bonus for certified VTA;
• Group insurance;
• Continuing education budget;
• Reimbursement for clothing and uniforms;
• Employee assistance program;
• Sick leave and work-life balance;
• Employee discount;
• Gym membership;
• Unpaid leave;
• Several social activities (5 to 7, Food truck, social committee, etc.).

Main functions

• Assist the veterinarian during client consultations (pre-consultation, TPR, restraint, help fill out the file, post-consultation);
• Prepare for surgical procedures (surgery rooms, anesthesia preparation, equipment, etc.);
• Blood tests;
• In and out of surgical procedures (patient preparation, client meetings);
• Procedures (scaling, X-rays, etc.);
• Administer treatments for hospitalized animals prescribed by veterinarians;
• Provide excellent customer service, answer client inquiries, and perform necessary follow-ups (post-consultation/treatment or hospitalization follow-ups, report submissions, call taking);
• Schedule follow-up appointments;
• Provide nutrition advice to clients;
• Participate in meetings or training sessions to acquire knowledge that can be useful for answering customer questions, assisting colleagues, and following advancements in veterinary medicine;
• Work closely with the customer service representative, veterinary technician, and animal handler;
• Perform any other related tasks.

What you need

• Diploma in Animal Health Technology;
• Excellent customer service skills;
• Proficiency in oral and written French;
• Ability to work in a team;
• Ability to adapt to stress;
• Judgment;
• Concern for the well-being and comfort of patients;
• Physical work;
• Ability to listen to clients;
• Versatile and multitasking;
• Values: open-mindedness, collaboration, commitment, and respect.
• R-238289
• *The masculine form is used to lighten the text and applies to both women and men.*
• *Vet et Nous subscribes to the principles of equity in employment.*

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