Branch Manager

The Branch Manager is responsible for overseeing the daily operations of the store; ensuring it runs smoothly and efficiently. This includes managing all aspects of store activities, such as planning, customer service, marketing, merchandising, inventory, financial reporting, and security. You will also manage and motivate store employees while ensuring their growth. Additionally, you will develop business strategies to achieve goals and increase sales in a competitive market. At this position, you will increase the company's market share by selling products to key commercial users, such as paint entrepreneurs and retail customers.

Responsibilities

• Develop business strategies to increase sales and optimize profitability
• Achieve sales targets by training, motivating, and supervising store employees and providing feedback
• Ensure a high level of customer satisfaction through excellent service
• Develop and maintain knowledge of all products to ensure effective recommendations to customers
• Establish positive relationships with wholesale and retail customers
• Perform store administration
• Ensure compliance with policies and procedures, including safety, loss prevention, and security
• Maintain the store's exceptional condition and visual merchandising standards, including promotional packaging and floor displays
• Provide accurate and timely reports, as needed
• Manage employee training, development, performance management, and corrective measures
• Address and resolve customer or employee complaints
• Collaborate with sales representatives to conduct external sales visits to increase market share

Minimum Requirements

• Must be at least eighteen (18) years old
• Must be legally authorized to work in the country of employment
• Must possess a valid, unrestricted driver's license
• Must hold at least a high school diploma or a General Adult Education Certificate (CAEC)
• Must be able to retrieve materials from shelves and floor stacks, as well as carry up to 23 kg (50 lb), sometimes up to 32 kg (70 lb) with or without reasonable accommodation
• Must have at least one (1) year of experience in one or more leadership, supervisory, or team management roles
• Must have at least one (1) year of experience working in a retail, sales, or customer service position
• Ability to read, write, understand, and communicate in French

Preferred Qualifications

• Experience working in the sale of paint and related products
• Experience working with timekeeping or customer relationship management systems
• University degree or higher in business, sales, or marketing
• At least one (1) year of experience working as a store or branch operations assistant/manager for Sherwin-Williams
• Willingness to relocate for potential employment opportunities

About Us

At Sherwin-Williams, our goal is to inspire and improve the world by bringing color and protection to things that matter. Our innovative paints, coatings, and solutions make places and spaces in the world brighter and more resilient. Your skills, talent, and passion bring this goal to life, enabling our clients and our company to achieve excellent results. The stability, growth, and commitment of Sherwin-Williams are as much opportunities for its employees as they are for the company. Our success depends on our employees, and we invest to support you in:

• Your life...by offering rewards, benefits, and flexibility to improve your health and well-being
• Your career...by offering opportunities to learn, develop new skills, and realize your full potential
• Your professional relationships...by creating an inclusive team and committing to our community and the international community
• Everything is there so that... we can Achieve Your Potential together

At Sherwin-Williams, one of our priorities is to help our employees and their families live healthier, save more wisely, and feel better. This is reflected first by a wide range of world-class benefits, designed for you. From retirement to healthcare, through total well-being and your daily commute: all of this matters to us. You can find a general description of the benefits offered at https://www.benefitscentre.ca/sherwin/. Click on "Candidates" to view the benefits offers you may be eligible for if you are hired as an employee of Sherwin-Williams.

The posting concerns an existing vacant position.

Salary decisions are based on the facts and circumstances of each position, which will impact the actual salary level within the indicated salary range. The salary range indicated for this position takes into account a wide range of non-discriminatory factors considered in salary decisions, including geographic location, overall skills, experience and training, licenses and certifications, as well as other business and organizational needs.

The salary scale, other remunerations, and benefits indicated are accurate as of the date of this posting. The Company reserves the right to change this information at any time, with or without notice, in compliance with applicable law.

Sherwin-Williams is proud to be an equal opportunity employer. All qualified candidates will be considered for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, age, pregnancy, genetic information, belief, marital status, or any other factor prohibited by law or contract.

Please note that Sherwin-Williams' recruitment team will never ask a candidate to provide payment, financial information, or sensitive personal information such as national identity number, date of birth, or bank account number during the application process.