Leasing Advisor

*About Us*

Place Alexandra and Les Jardins Charlesbourg are two private senior residences recognized for the quality of their services, their warm environment, and the attention given to the well-being of their residents.

Growing rapidly, our residences aim to offer a secure, comfortable, and stimulating living environment where each resident is treated with respect, dignity, and kindness. We believe that the quality of life of our residents depends on the commitment of our teams. That's why we promote a human, collaborative, and dynamic work environment where initiative, professionalism, and talent development are valued.

Your Role

As a Leasing Advisor, you will proudly represent Place Alexandra and Les Jardins Charlesbourg to future residents and their families. As a true ambassador of our living environments, your role will consist of promoting the advantages of each residence, building trust with the clientele, and supporting prospects throughout the decision-making process.

Through your expertise in sales-advisory and your human approach, you will actively contribute to achieving and maintaining an optimal occupancy rate for both residences, while offering an exceptional, personalized, and reassuring customer experience at every stage of the leasing process.

Main Responsibilities

• Welcome, inform, and support potential clients and their families
• Respond to information requests (phone, email, in person)
• Conduct tours of the residence and present the accommodations and services offered
• Follow up on requests, prospects, files, and leasing agreements
• Keep client files and tracking tools up to date
• Prepare documents related to leasing and moving in
• Meet the occupancy goals set by management
• Participate in promotional activities, open houses, and events
• Develop partnerships and conduct prospecting in the community
• Collaborate closely with internal teams to ensure a smooth integration of new residents
• Provide a service characterized by respect, listening, and professionalism throughout the customer journey
• Actively contribute to the image and reputation of the residence
• Desired Profile

Requirements

• Relevant education or experience in leasing, sales, customer service, or related field
• Experience in RPA or senior living environment (a significant asset)
• Excellent communication and interpersonal skills
• Sense of organization, autonomy, and diligence
• Human, empathetic, and results-oriented approach
• Proficiency in common computer tools

Experience and Skills

• Minimum 2 years of experience in sales, leasing, or customer service
• Experience in senior living, real estate, or hospitality (a significant asset)
• Excellent communication and persuasion skills
• Ability to quickly establish trust
• Autonomy, organization, and sense of priorities
• Dynamism and results orientation
• Proficiency in Microsoft Office
• Valid driver's license + vehicle required
• Bilingualism (French/English) considered an asset

What We Offer

• Competitive salary based on experience
• *Leasing Bonuses*
• *Annual Performance Bonuses*
• $500 annual health account
• Cell phone allowance
• Discounted or Free Meals
• Collaborative team and stimulating work environment
• Interested individuals are invited to submit their resumes to: rh@smpdirect.ca
• Employment Type: Full-time, Permanent
• Compensation: Starting at $22.00 per hour

Benefits

• Paid time off
• Flexible start and end times
• Wellness programs
• On-site parking

Education

• DEP/ AEC or Certificate (Preferred)

Experience

• Real Estate Leasing: 1 year (Preferred)
• Senior Living Residence: 1 year (Preferred)
• Location: On-site