Operations Director (Rehabilitation)

About mieux-être network

Do you dream of being part of a dynamic, human, and committed team while contributing to the growth of a network of clinics in full expansion?

Mieux-Être is the ideal place for you to professionally flourish.

A well-established Montreal-based company, Mieux-Être currently includes 11 family medicine clinics and 7 rehabilitation clinics, with new openings planned in the coming months. By joining us, you will play a key role in the development and organization of these services, in a modern, stimulating, and welcoming environment.

• Role and Responsibilities
• Support the Rehabilitation Coordinator in their responsibilities and, together with her, coordinate and optimize the multisite operations of the rehabilitation clinics.
• Supervise the Clinic Coordinator and teams, ensure effective personnel management, and optimize resource utilization.
• Review and analyze clinic performance using indicators (KPIs) and dashboards (Power BI) to quickly identify issues to address.
• Assess operational challenges, implement key processes to improve performance, prioritize projects, and ensure their deployment.
• Develop, structure, and implement processes adapted to a rapidly growing context.
• Maintain and improve quality, performance, capacity, and patient experience standards.
• Actively contribute to the opening of new clinics and the deployment of services.
• Prioritize initiatives and optimize the use of available resources.
• Collaborate with CIUSSS organizations as well as internal and external partners.
• What We Offer
• Very competitive remuneration, depending on experience.
• Permanent position with guaranteed hours.
• Paid and continuous access to training.
• Group insurance (after 3 months).
• Free parking, paid vacation (including sick days), team events.
• Modern, flexible, and supportive environment.
• Desired Profile
• University degree in management, health administration, or related field (asset).
• Minimum of 5 years of experience in operations management, ideally multisite.
• Confirmed experience in team management and mobilizing leadership.
• Experience in performance analysis and process development/deployment.
• Ability to prioritize, structure, and adapt to a rapidly growing environment.
• Proficiency with Power BI and analysis tools.
• Excellent relational skills and ability to work with various stakeholders.
• Open-mindedness, adaptability, and sense of innovation.
• Bilingualism required (French and English).