Administrative Agent - Level IV - Service

Represents the general management to other employees to implement a positive customer experience. Provides administrative support and performs various tasks, including scheduling, writing correspondence and emails, supervising visitors, connecting callers, and answering questions and requests.

Main Responsibilities

Anticipates the needs of general management and manages their schedule.

Manages and coordinates travel organization, including expense reports and visa/passport requirements.

Collects, compiles, verifies, and analyzes information for general management use in documents such as memos, letters, reports, speeches, presentations, and press releases.

Facilitates smooth communications between general management and employees and between general management and external parties such as media, clients, suppliers, and the public.

Maintains the security and confidentiality of general management files and records.

Monitors, reviews, and approves standard expenses to ensure office activities are conducted within established budgets.

Regularly communicates necessary information as requested (e.g., monthly).

Performs various tasks exercising judgment and discretion; i.e., preparing documents and presentation materials; sorting and responding to correspondence, requests, and phone calls; preparing official letters and information bulletins; preparing for and participating in meetings; drafting and distributing reports.

Acts as a formal resource for less experienced employees.

Performs other activities for general management as requested.

Skills

Appreciate differences - Recognize the asset that different perspectives and cultures bring to an organization.

Be action-oriented - Accept new opportunities and complex challenges with energy, enthusiasm, and a sense of urgency.

Communicate effectively - Design and implement diverse communication methods, demonstrating a keen understanding of the specific needs of different stakeholders.

Be customer-oriented - Develop strong relationships with clients and provide customer-oriented solutions.

Take responsibility for others and oneself - Consider oneself and others as responsible for commitments made.

Plan and coordinate - Plan and prioritize work to meet commitments in line with organizational goals.

Data analysis - Discover, interpret, and communicate qualitative and quantitative data, draw conclusions using knowledge of business/functional frameworks, apply statistics, data validity, data visualization, and problem-solving approaches to effectively deduce significant models and business perspectives, and present conclusions and results that enable data-driven business decisions.

Communication and data visualization - Narrate the business problem, root cause, solution options, and opportunities by visually illustrating data, including with reports and dashboards.

Education, Degrees, Certifications

High school diploma or equivalent or equivalent experience, provided that this experience meets applicable regulations.

This position may require a license to comply with export controls or sanctions regulations.

Experience

Significant professional experience and in-depth knowledge gained through specialized training and relevant experience.

Job

Service

Organization

Role Category

• On-site with Flexibility
• Job Type
• Office
• Min Salary
• C$75200
• Max Salary
• C$112800
• ReqID
• 2431852
• Relocation Package
• Yes
• Business Justification
• New Position
• 100% On-Site
• Yes

Due to the operational nature and specific job duties of this role, work is required to be completed 100% in person/On-site.

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