Legal Operations Leader

• Employer: iA American
• Office: 1080, Grande Allée Ouest
• Main workplace: Quebec, Quebec
• Other possible workplace(s): Montreal, Quebec
• Activity areas: Legal Affairs, Risks and Compliance
• Job number: JR10027134
• Employment type: Permanent job
• Apply by: 2026-08-06
• Build the future with us

Are you driven by operational excellence, process optimization, and strategic value creation, and wish to contribute to the raison d'être of a company that aims to ensure its clients are confident and secure about their future? As a Legal Operations Leader, you will play a key role in creating, implementing, and evolving a dedicated Legal Operations function aimed at optimizing the efficiency and performance of Legal Services. Reporting to the Deputy Head of Legal Services, American Affairs, and Global Legal Operations, you will be responsible for structuring, coordinating, driving, and evolving Canadian and American legal operations to maximize value, profits, and optimal use of internal and external resources.

In close collaboration with stakeholders, you will ensure the implementation of strategic priorities, the optimization of governance and accountability, the prioritization and management of improvement initiatives, and risk management, while contributing concretely to the evolution and value creation of Legal Services.

This position represents a great opportunity to showcase your skills and fully exploit your potential within a caring and reliable company. Here, human development is at the heart of concerns, fostering a collaborative and innovative environment.

What you will accomplish with us

As a Legal Operations Leader, you will be at the heart of our mission. Here are the main responsibilities:

• Drive continuous improvement, automation, and digital transformation projects for Legal Services, ensuring the definition, documentation, and optimization of key processes, as well as the coordination of various stakeholders.
• Establish and maintain effective governance, define and track performance indicators (KPIs), ensure data quality and governance, and support their use for performance and decision-making.
• Manage external law firms and other suppliers to maximize their performance, added value, and efficiency.
• Coordinate cross-functional initiatives, including the organization of the annual legal professionals meeting.
• Support strategic planning, management of strategic and operational initiatives, preparation of management meetings, talent development, and budget planning for Legal Services.
• Assume responsibility for sector risk management activities, including the development and maintenance of the business continuity plan, in collaboration with various stakeholders.
• What could accelerate your success in this role
• We are looking for a person who:
• Is recognized for their impactful leadership, initiative, creativity, and results-oriented mindset.
• Stands out for their strong collaboration skills, ability to mobilize internal and external partners, and teamwork.
• Demonstrates a great ability to structure and synthesize information, prioritize matters, and support decision-making in a governance and performance tracking context.
• Is recognized for their autonomy, rigor, organizational skills, and excellent written and oral communication skills.
• Has 10 years or more of experience in project management, advisory roles, cross-functional coordination, and tracking and delivering strategic initiatives.
• Possesses strong analytical skills and advanced proficiency in Microsoft tools, including Excel (data analysis, KPIs, dashboards) and PowerPoint (executive presentations).
• Holds a bachelor's degree in law, administration, operations management, engineering, information technology, or any other related discipline (master's degree is a significant asset).
• Has knowledge of the legal domain and/or professional environments, as well as experience in continuous improvement (Lean/Agile), considered as assets.
• Advanced knowledge of French and English languages, as the person will be required to produce and use documentation in both languages and collaborate daily with French and English-speaking colleagues in the context of committees, meetings, and strategic initiatives in Canada and the United States.

Why you will love working with us

• A work environment where learning and development merge with a collective quest for excellence;
• A healthy, safe, fair, and inclusive environment where potential can freely express and develop;
• The possibility to work in a hybrid work environment, supported by flexibility and access to inspiring and innovative workspaces.
• Competitive social benefits: Flexible collective insurance, Competitive retirement plan, Share purchase plan, Vacation and well-being days plan, Telemedicine, Employee and family assistance program, Ergonomic furniture program, Performance bonuses, Discounts on iA products, and more!

Apply now and take the lead in your career, where your talent truly counts!

Hesitating to apply?

At iA, we believe in potential and value diverse experiences. If this role inspires you, dare to apply – your place might be with us, and we want to get to know you!

Our commitment to diversity and inclusion

At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.