Internal Sales Representative - Heating

At Wolseley Canada, our competitive advantage lies in the knowledge and perspectives found throughout the organization. Here, you will build strong relationships and support essential sectors that touch the lives of Canadians. Every day, we present ourselves with intention and pride; to ourselves, our partners, and our customers. You will have a solid foundation to try new things, discover new opportunities, take on challenges, and grow your career. Does this sound like a place where you would like to work?

Wolseley Canada is the first wholesale distributor of plumbing, HVAC/R, waterworks, and industrial products in the country. When you work here, you benefit from a network of opportunities in a place where you are appreciated and where standards are higher.

Join the Pros!

*The Internal Sales Representative is an essential member of our internal sales team. You have the privilege of building strong relationships with each customer and are the main point of contact for placing orders to be delivered. You work closely with our external sales team and the warehouse team to ensure that deliveries are executed and communicated correctly to all parties involved in the shipping process.*

What's in it for you?

• Normal business hours Monday to Friday
• Full benefits package with fully paid benefits package for the basic kit on the first day of employment
• Opportunities for professional development and training
• Life, disability, and wellness insurance programs
• Retirement savings programs, including a RRSP and a defined benefit pension plan, with employer contributions up to 5.25%
• Paid holidays and sick days, and a paid day off on your birthday!
• Bonus programs including annual performance bonuses and a profit-sharing plan
• Employee discounts on top plumbing and HVAC/R product brands
• Tuition reimbursement for employees
• Employee referral program
• Safety shoe reimbursement

What you will do

• Assume responsibility for order processing, which includes quoting prices according to established margins, sourcing additional products, and creating purchase orders.
• Enter submissions and orders into the system accurately and in a timely manner.
• Ensure accuracy in pricing, inventory, and order information provided to customers.
• Establish and maintain relationships with new and current clients by phone or email to encourage additional sales.
• Prepare submissions and process orders on behalf of external sales staff.
• Work closely with external sales representatives.
• Respond to customer requests promptly.
• Meet sales targets set by management by promoting or incentivizing the sale of products.
• Adhere to the Company's safety policies and regulations.

What you will bring

• Experience in internal sales within the heating industry, preferably
• DEC in Building Mechanics or DEP in Plumbing and Heating (an asset)
• General computer skills, including Microsoft Office; knowledge of the AS400 system, an asset
• High level of engagement to provide exceptional customer service
• Proven sense of initiative and ability to work independently and in a collaborative team environment
• Strong organizational skills in setting priorities and completing multiple tasks regularly

*Each submitted CV is individually reviewed by our team and kept on file for 24 months in case a new opportunity arises that matches your skills and abilities.*

Please note that this position requires a satisfactory criminal record check. A criminal record under the Criminal Code and/or another federal criminal record does not automatically mean you will not be eligible for the position.

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