Assistant Store Manager - Les Galeries de la Capitale

Company Description

With a strong online presence and over 200 stores across the country, Reitmans offers inclusive and positive fashion, available in a wide range of sizes from 0 to 22 and XXS to 3X, in Regular, Petite, and Long fits. As Reitmans celebrates its 100th anniversary, the proud Canadian retailer continues its long-standing mission: to inspire and support women through inclusive and accessible fashion. Our strength lies in our people, so join a creative, welcoming, and socially engaged brand, and build a career that truly fits you at Reitmans.

*RCL – Reitmans Canada Limited is proudly Canadian since its founding in Montreal, Quebec, in 1926. It has over 400 stores across the country and includes three fashion brands — Reitmans, RW&CO, and PENN. Penningtons.*

As an Assistant Store Manager, you will contribute to the daily operations of the store while motivating your team, fostering collaboration, and supporting an engagement and excellence-focused culture. You will participate in key initiatives aimed at improving store performance, strengthening the brand, and delivering an exceptional experience to every customer.

Key Responsibilities

• Team Support and Coaching: Support and motivate the team to achieve store goals. Maintain an active presence on the floor to guide and coach.
• Customer Experience: Deliver an exceptional customer experience and prioritize customer satisfaction over tasks.
• Performance Tracking: Monitor key performance indicators (KPIs), identify opportunities, and recommend actions to support store goals and brand growth.
• Talent Support and Development: Participate in recruitment, onboarding, and training of team members. Contribute to succession planning and performance management processes.
• Operations: Support inventory management, compliance, and procedures. Demonstrate strong organizational, time management, and prioritization skills.
• Visual Merchandising: Maintain an attractive environment in line with presentation standards. Optimize product display to maximize sales and profitability.
• Problem-Solving and Adaptability: Quickly respond in a dynamic environment by offering creative and tailored solutions. Turn challenges into opportunities and contribute to continuous improvement.
• Culture and Engagement: Foster a positive environment that encourages teamwork, collaboration, and employee engagement. Set an example and uphold company standards.
• Planning and Floor Support: Assist in planning effective floor coverage, organize daily tasks, and delegate as needed to ensure smooth operations.
• Omni-Channel: Support omni-channel initiatives to maximize sales and provide a seamless customer experience.

Qualifications

• +2 years of experience in store management or team supervision in a retail or customer-focused environment.
• Ability to deliver an exceptional customer experience and motivate the team to adhere to the highest service standards.
• Strong organizational, planning, and prioritization skills.
• Ability to maintain high performance and quality levels under pressure.
• Ability to lead a team towards achieving goals.
• Strong sales performance generation skills.
• Excellent ability to manage multiple tasks simultaneously in a constantly evolving environment.
• Passion for fashion: good sense of style and knowledge of fashion trends.
• Proficiency in technological tools: POS systems, ERP, ATS, and Microsoft Suite.
• Flexible scheduling: available evenings, weekends, and holidays.
• Ability to stand for long periods, lift up to 40 lbs (18 kg), and use a ladder up to a maximum height of 3 m (10 feet).
• High school diploma required.
• Additional Information
• What Sets Us Apart
• Salary: $45,000 - $54,000
• *(the rate may be higher based on acquired experience)*

Exclusive Benefits

• Paid Time Off: Sick days, flexible days, and vacation time to help you balance work and personal life
• Well-being First: Benefit from a comprehensive benefits program to take care of yourself
• Monthly Bonus*: An attractive bonus potential to reward your efforts and exceptional performance!
• Career Advancement*: Opportunities for career growth
• Tuition Reimbursement*: Invest in your future!
• Up to 70% discount* on your personal purchases in your store and 50% discount on all RCL brands (Reitmans, RW&CO, PENN. Penningtons).
• Rewarded Recruitment*: Refer your professional network and earn rewards for each successful hire – the more you sponsor, the more you benefit!
• Some conditions apply

*Reitmans (Canada) Limited* is an equal opportunity employer. We are committed to providing a diverse and inclusive workplace for all. We recognize that our future success depends on the perspectives and contributions of all our employees – their diverse backgrounds, abilities, and experiences strengthen our company. If you are contacted for a job offer, please inform us of any necessary accommodations to ensure fair and equitable access throughout the recruitment and selection process. All information provided regarding accommodations will be treated confidentially and used solely to ensure accessibility to candidates.

*The use of Artificial Intelligence may be used for pre-selection purposes.*

Thank you to all who apply. Only selected candidates will be contacted.