Cosmetic Specialist – Full-time minimum 30h/week

Job Title: Cosmetic Specialist – Full-time

Availability: Minimum 30h/week, including evenings (21:00) and weekends – flexibility in scheduling is required

Store Location: Royalmount

Immediate Supervisor: Store Manager

By holding the position of cosmetic specialist, you will be able to benefit from these advantages:

• Employee discounts on products up to 70%
• Discounts on aesthetic treatments of 50%
• Training and coaching on Yves Rocher products, customer service, and market trends
• Environmentally-focused philosophy and commitment to implementing local initiatives
• Bonuses and contests
• Participation in corporate projects and events

As a cosmetic specialist and brand ambassador, you will be responsible for the in-store experience of our customers. In other words, through your knowledge, you will be able to guide our loyal customers in finding and selecting products that meet their needs.

Main Responsibilities

• Welcome customers according to Yves Rocher recommendations;
• Identify customer needs by asking relevant questions and ensure active listening; guide them to the desired products;
• Inform customers about new products, ongoing promotions, and in-store events;
• Apply recommended sales techniques by Yves Rocher;
• Participate in daily store maintenance tasks;
• Collaborate on in-store merchandising;
• Process transactions and handle cash according to internal procedures;
• Act as a Yves Rocher ambassador in providing excellent customer service.
• Make the choice to act! Join the Yves Rocher team!
• Recipient of the WOW Award for the Best In-Store Experience in Quebec since 2021.

*We subscribe to the principles of employment equity and believe in the richness of a team promoting diversity. We are committed to offering a work environment that is open, promotes respect, and values the differences among all employees, with the goal of enabling everyone to reach their full potential and have a rewarding career within our company. Women, visible minorities, Indigenous peoples, and people with disabilities are invited to apply. Accommodations are offered upon request to candidates who participate in the selection process.*

Salary: Starting at $16.60 per hour

Benefits

• Corporate Events
• Employee Assistance Program
• Discounts
• On-site Parking

Experience

• Cosmetics: 1 year (Preferred)
• Sales: 1 year (Preferred)
• Customer Service: 1 year (Preferred)
• Location: In-person