Contracts Administration Agent

Temporary position for a duration of 12 months.

As a Contracts Administration Agent, you contribute to administrative activities supporting the components of the Movement in relation to the administration of various specialized group and business collective insurance products. Specifically, you will analyze and process transactions from collective insurance regime administrators regarding our regular partner contracts. You provide support to users in effectively using tools or systems. Specifically, you will be tasked with:

• Analyzing and processing transactions from collective insurance regime administrators.
• Communicating with policyholders and service representatives to answer their inquiries.
• Ensuring the completion of the unit's operational administrative processes.
• Producing, reviewing, and analyzing reports.
• Performing various administrative, operational, and quality controls, and required follow-ups.
• Completing various administrative tasks related to data entry, extraction, processing, compilation, and coding.

What We Offer

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that ensures a predictable and stable income throughout retirement
• Collective health insurance plan including telemedicine services
• Reimbursement of health, well-being, and telework equipment expenses
• Benefits are applicable based on eligibility criteria.

What You Bring

• College diploma (DEC technical) in an appropriate discipline
• Minimum of one year of relevant experience
• Please note that other combinations of education and relevant experience may be considered
• Knowledge of French is required
• Advanced English proficiency due to the nature of tasks, work tools, or interactions with English-speaking partners, members, and clients

Appreciate differences, Learn with agility, Customer-oriented, Action-oriented, Manage uncertainty and ambiguity, Adapt to situations, Aim for results

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Union (if applicable)

At Desjardins, we believe in equity, diversity, and inclusion. We are committed to welcoming all individuals, considering and valuing them for who they are, enriching ourselves with their differences and uniqueness, and, most importantly, providing them with a work environment where they will feel at home. For us, discrimination, in any form, is a zero-tolerance policy! We believe in the importance of our teams reflecting the diversity of our members, our clients, and the communities we serve.

If you need assistance to make the recruitment process or the position more accessible, please let us know. Accommodations will be offered to those who request them at any stage of the recruitment process.

Job Family

Administration (GF)

Closing Date 2026-07-29