Store Supervisor (Full-Time)

Who We Are:

At Giant Tiger, our mission is simple: to help the Canadian population save more every day. We are a Canadian institution rooted in our communities and founded on over 60 years of success. Our in-store teams are the pillars of our mission, ensuring every customer has a great experience and finds the products they need at the right price.

We are looking for friendly and motivated people who enjoy helping others and being part of a team. This job posting represents a current job opening at Giant Tiger.

Job Title

Store Supervisor (Full-Time)

Overview

Recognized as top employers, Giant Tiger's retail stores offer a highly dynamic and stimulating work environment with numerous career opportunities. Proud Canadian company, Giant Tiger is a large retailer deeply committed to communities and boasting over 60 years of success. If you are looking for an exciting and rewarding career, Giant Tiger might be the right fit for you. We strongly believe in growth, development, teamwork, and commitment.

We are hiring a supervisor for our store!

Giant Tiger Offers

• Medical, dental, and vision insurance;
• In-store discounts;
• Profit-sharing;
• A work environment that prioritizes safety.

Supervisor, Key Responsibilities

• Ensure a high level of customer service for assigned departments (general merchandise, apparel, durable goods, or grocery);
• Supervise daily activities;
• Train department associates and communicate policies and procedures daily;

+ E.g., on UGS and pricing questions, printing of posters and labels, and operation of the RF unit;

• Place orders and restock merchandise;
• Manage a team within assigned departments while ensuring interdepartmental collaboration;
• Ensure the execution of the TG system (policies, procedures, standards) by all associates;
• Take appropriate measures and make data-driven recommendations based on the analysis of the assigned area;
• Lead merchandising activities;
• Prepare and participate in inventory management activities (e.g., cycle count);
• Provide feedback to the store owner/manager on planning and quantification;
• Resolve customer complaints quickly and professionally;
• Perform store opening and closing in rotation;
• Actively participate and maintain relationships with the local store community;
• Assist the store owner/manager with additional tasks and projects;
• Ensure compliance with health and safety policies and guidelines;
• Ensure the cashier work area is clean and organized;
• Ensure best practices in loss prevention are followed;
• Ensure compliance with all policies when selling tobacco and lottery products.

Supervisor, Job Requirements

• Experienced team leader/motivator;
• Ability to work autonomously and as part of a team;
• Excellent customer service, communication, and interpersonal skills (with employees, customers, suppliers, and other third parties);
• Exceptional organizational and planning skills;
• Excellent merchandising and analytical skills;
• 1 to 3 years of retail sales management experience or equivalent experience at Giant Tiger as a key holder.
• Supervisor, Work Schedule:

Full-Time: 40 hours per week. Day shifts, two evenings per week, and weekend rotation. Part-Time: Up to 24 hours per week. Mix of day, evening, and weekend shifts.

Supervisor, Physical Requirements of the Job:

The physical requirements described here are representative of those that employees must meet to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

In performing your duties, you can expect to:

• Stand and walk;
• Bend, twist, and crouch;
• Lift or move objects weighing up to 18 kg (40 lb);
• Perform tasks requiring a firm grip;
• Perform repetitive tasks requiring a range of hand movements;
• Reach above the shoulders and below the waist;
• Use equipment, including a ladder.

Universal Employee Responsibilities

• Ensure a high level of customer service;
• Ensure compliance with health and safety policies and guidelines;
• Ensure best practices in loss prevention are followed;
• Ensure compliance with all policies when selling tobacco and lottery products;
• Ensure compliance with emergency protocols.

Giant Tiger is proud to offer a comprehensive compensation package designed to support your financial security, health, and professional advancement. This includes competitive pay for all employees, as well as full benefits for our team members in permanent positions.

Giant Tiger offers the following:

Competitive Pay: Giant Tiger will consider factors such as experience, skills, and internal equity to ensure competitive pay.

Profit-Sharing: We offer an annual bonus equal to a percentage of your salary, based on the store's performance.

Health Insurance and Paid Time Off: Eligibility for our flexible, shared-cost health and dental benefits plan (offered after three months of full-time work) and paid annual leave, including holidays and personal days off.

Professional Advancement: Giant Tiger is committed to supporting the development of its employees, including promoting internal talent. Many of our leaders started their careers here. We offer the mentorship, training, and support you need to build a long-term career. If you are looking for a place to grow and take on new challenges, you have found it.

In-Store Discounts: Enjoy savings at your Giant Tiger store with a 20% discount on children's, men's, and women's clothing and shoes, and a 10% discount on health and beauty products, grocery products, toys, kitchenware, small appliances, and online purchases, applied at the point of sale.

Location 6877 Newman Blvd., Unit 2900, Lasalle, Quebec, H8N 3E4

Job Application JR132761

Giant Tiger is an equal opportunity employer committed to adopting fair employment practices.

Giant Tiger will provide support and accommodations throughout its recruitment process to all candidates. If you are invited to participate in an interview and require accommodations, please contact careers@gianttiger.com.

Giant Tiger does not offer sponsorship for candidates to obtain a work permit. Candidates must be legally authorized to work in Canada and maintain their authorization throughout their employment.

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