Operations Director

We are currently looking for an Assistant Operations Director to support the leadership in the continuous improvement of our practices, technology management, and the execution of strategic projects. The position will be based in Brossard but will require frequent travel to our other offices (McMasterville, Saint-Hyacinthe).

Your main responsibilities

• Process and system optimization
• Act as a liaison with our office management software provider (Jurisévolution) and participate in the optimization of its use
• Contribute to the standardization of processes and work methods
• Participate in the optimization of billing, accounts receivable, and financial flows
• Participate in the monitoring of operational performance indicators
• Information technology and IT support
• Act as a liaison with our IT provider
• Coordinate technical needs and IT requests from teams
• Manage the IT asset pool (computers, phones, printers, tools, licenses, etc.)
• Supervise updates, replacements, and equipment lifecycle
• Participate in AI and collaborative tool projects
• Administrative and financial operations
• Monitor expense accounts
• Act as a substitute to perform bank transfers
• If necessary, participate in AAJQ meetings
• Facility management
• Coordinate space, furniture, and material needs management
• Maintain relationships with landlords and suppliers
• Participate in planning and tracking of renovation or maintenance work
• Strategic projects
• Lead the implementation of a HRIS, in collaboration with HR, leadership, and the external firm
• Contribute to the establishment of a mentorship program with HR and leadership
• Develop and coordinate internal training modules
• Participate in the improvement of email management and digital best practices
• Any other related tasks as needed by the firm, profile, and experience

Your conditions

• Permanent and full-time position
• Competitive salary and possible bonuses based on performance;
• Closed offices during the holiday period and 9 annual holidays;
• Employer REER contribution;
• Credit for sports or cultural activities;
• Telemedicine service;
• Possibility of occasional remote work;
• Continuing education and professional fees paid, if applicable;
• Friendly work environment and modern offices;
• Numerous team activities and employee well-being initiatives.

Profile and skills

• Relevant university or college education (administration, management, IT, or equivalent)
• Significant experience in operations management and optimization
• Excellent project coordination and priority management skills
• Proficiency with computer systems, ERP, and collaborative tools
• Strategic sense, rigor, and solution-oriented mindset
• Transversal leadership and influence capacity
• Analytical mindset and continuous improvement vision
• Excellent communication skills
• Autonomy, discretion, and high level of confidentiality
• Why choose us?

Because we are a big family! Every member is important and their well-being is a priority. Because we favor an environment of respect where creativity and authenticity are encouraged! Because you want to evolve in an environment where you can develop your skills and collaborate with people who share your passion for law!

Sylvestre Avocats Notaires is a well-established firm on the South Shore of Montreal since over 90 years. Recognized in the region for its expertise in several practice areas, the firm is committed to developing a relationship of trust with its clients by offering high-quality legal services, thanks to its dedicated and competent staff.

Employment type: Permanent

Benefits

• Company Events
• Well-being Programs
• Profit-sharing Plans
• On-site Parking
• Location: On-site