Food Services Attendant

• Employer: iA Financial Group
• Office: 1080, Grande Allée Ouest
• Primary Work Location: Quebec City, Quebec
• Industry: Customer Service and Administrative Support
• Job Number: JR10027190
• Employment Type: Permanent Position
• Apply By: 2026-08-05
• Food Services Attendant
• Build the Future with Us

Are you passionate about customer service, teamwork, and the food industry? Do you want to contribute to providing a quality experience for employees and visitors in a dynamic and friendly environment? As a Food Services Attendant, you will play a key role in the smooth operation of our daily food services.

This position combines administrative support, catering service coordination, customer service, and participation in kitchen activities. You will directly contribute to providing an efficient, professional, and high-quality service while working in an environment that fosters collaboration, autonomy, and skill development.

What You Will Accomplish with Us

As a Food Services Attendant, you will be at the heart of our daily operations. Here are the main responsibilities:

• Manage and track catering requests by coordinating orders, deliveries, and installations according to client needs;
• Manage the food services email inbox and provide professional customer service, both in person and in writing;
• Perform various administrative tasks, including tracking internal requests, preparing documents, labeling products, and supporting operations;
• Participate in daily kitchen activities, including food preparation, hot food service, ready-to-eat order assembly, and support for various workstations;
• Contribute to maintaining hygiene, cleanliness, and food safety standards while promoting operational efficiency and preventing food waste.
• What Could Accelerate Your Success in This Role
• We are looking for a person who:
• Is recognized for their customer service sense and ability to provide a positive customer experience;
• Stands out for their organization, versatility, and ability to manage multiple priorities simultaneously;
• Demonstrates a high level of autonomy, initiative, and a willingness to learn quickly;
• Is recognized for their team spirit and willingness to contribute to collective success;
• Has relevant experience in food service, catering, cooking, or a role combining administrative and operational responsibilities;
• Has basic knowledge of Microsoft Office Suite and is comfortable with common computer tools;
• Demonstrates diligence in tracking requests and adhering to procedures;
• Is comfortable interacting with various stakeholders, including colleagues, suppliers, event organizers, and internal clients;
• Has intermediate knowledge of the English language, as the person will occasionally interact, both orally and in writing, with English-speaking colleagues within the scope of their duties.

Why You Will Love Working with Us

• A stable, experienced, and collaborative team where everyone contributes to operational success;
• A work environment where learning and development merge with a collective pursuit of excellence;
• A healthy, safe, fair, and inclusive environment where potential can be expressed and developed freely;
• Competitive benefits: flexible group insurance, competitive retirement plan, employee stock purchase plan, vacation and wellness days, telemedicine, employee and family assistance program, ergonomic furniture program, performance bonuses, discounts on iA products, and more!
• Apply Now and Take the Lead in Your Career, Where Your Talent Truly Counts!
• Hesitant to Apply?

At iA, we believe in potential and value the diversity of experiences. If this role inspires you, dare to apply. Your place might be with us, and we want to get to know you!

Our Commitment to Diversity and Inclusion

At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.