General Secretary

Job Description – General Secretary

Job Title: General Secretary

Location of Work: Downtown Montreal, Quebec

Hours: Monday to Friday, full-time

Type of Work: On-site

About the Position

Bijoux Majesty is looking for an organized, professional, and perfectly bilingual general secretary to provide daily administrative and operational support to the company.

Reporting to the management, the general secretary plays a central role in coordinating office activities. They ensure the efficient flow of information, follow-up on administrative files, manage communications, and support various services within the company, all while adhering to the confidentiality and professionalism standards of the luxury jewelry industry.

Main Responsibilities

• Provide general administrative and operational support to the management and the company.
• Answer phone calls, filter them, and transfer them to the relevant parties.
• Process emails, take messages, and follow up as needed.
• Welcome clients, suppliers, and visitors with courtesy and professionalism.
• Manage schedules, appointments, meetings, and business travel.
• Prepare correspondence, reports, invoices, presentations, and other administrative documents.
• Write, review, and translate communications in French and English.
• Organize and maintain administrative files, both electronic and paper.
• Ensure the filing, archiving, and updating of important documents.
• Coordinate incoming and outgoing mail and mail services.
• Follow up with clients, suppliers, partners, and service providers.
• Prepare purchase orders and follow up on office supplies and purchases.
• Keep inventory records and related administrative documents up to date.
• Support customer service by responding to requests and ensuring quick and professional follow-up.
• Assist the management in coordinating projects and daily operational tasks.
• Organize receipts, invoices, and supporting documents for the accounting department.
• Perform data entry, copying, scanning, and document preparation tasks.
• Ensure the confidentiality of commercial, financial, and personal information.
• Contribute to the smooth operation of the office and perform any other related administrative tasks.

Required Qualifications

• Diploma in office administration, secretarial work, administrative management, or equivalent experience.
• Minimum of two years of experience in a secretary, administrative assistant, or similar role.
• Experience in supporting management or administrative management, an asset.
• Excellent mastery of French and English, both spoken and written.
• Excellent writing, communication, and organizational skills.
• Proficiency in Microsoft Office, including Word, Excel, and Outlook.
• Good knowledge of common office software and tools.
• Ability to manage multiple priorities simultaneously and meet deadlines.
• Experience in retail, luxury products, or the jewelry industry, an asset.
• Knowledge of other languages is an asset.

Desired Qualities

• Exceptional sense of organization
• Professionalism and neat presentation
• Reliability and punctuality
• Attention to detail and thoroughness
• Discretion, integrity, and respect for confidentiality
• Excellent interpersonal skills
• Autonomy, initiative, and problem-solving ability
• Positive attitude and keen sense of customer service
• Ability to work effectively in a team and autonomously
• Adaptability and ease in a dynamic environment
• Compensation

The salary will be determined based on the candidate's qualifications, experience, and skills.

Working Conditions

• Full-time position
• Monday to Friday schedule
• On-site work
• Location in downtown Montreal, Quebec
• Salary: $20.00 to $22.00 per hour
• Location: On-site