Technical Writer, Robotics & Software Platform

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Company Description

Headquartered in Montreal, Detroit, and Munich, Vention helps manufacturers automate their operations in record time with the only hardware and software AI-powered platform built for the factory floor. Our technology powers over 25,000 machines across 4,000 factories across 5 continents, and we have the privilege to work with a significant proportion of Fortune 500 manufacturers, from space rockets to electrical cars to robotics.

At Vention, you’ll work alongside driven and talented people who care deeply about their craft and the impact they create. We’re a team of high achievers who grow through meaningful work, solving complex challenges, learning fast, and seeing the results of our efforts every day.

We move quickly and aim high, but we do it together with care, collaboration, and respect. Our culture celebrates diverse perspectives and supports your growth through intentional development, strong leadership, and opportunities to make a real difference.

What You’ll Do

• Write and maintain hardware documentation, including assembly instructions, integration guides, wiring diagrams references, and product specification sheets
• Write and maintain software documentation, including MachineLogic user guides, API references, release notes, and MachineBuilder how-tos
• Develop and curate customer-facing knowledge base and help center content to reduce support ticket volume and improve self-serve resolution
• Partner with Product Line Managers and Engineering teams to gather technical requirements and translate them into clear, well-structured documentation
• Establish and maintain documentation standards, style guides, and templates to ensure consistency across product lines
• Audit and update existing documentation to keep pace with new product launches, feature updates, and end-of-life transitions
• Create and maintain internal technical references and structure (e.g., safety and certification documentation, validation audit trails) in support of compliance and certification processes
• Work with UX/design and engineering teams to integrate diagrams, screenshots, and video content into documentation
• Gather and leverage feedback from customers, sales teams, application engineers, and support teams to continuously improve documentation quality and coverage
• Support product launches by ensuring documentation is ready and aligned with go-to-market timelines
• Manage the documentation content pipeline, prioritizing work across multiple product lines and stakeholders
• Collaborate with our User Education & Community Lead to develop user-centered documentation

What You Bring to the Team

• Bachelor’s degree in engineering, technical writing, or a related field (or equivalent practical experience in an industrial/automated environment)

+ Experience translating complex technical concepts (mechanical, electrical, or software) into clear, structured documentation for diverse audiences — whether gained as a technical writer, engineer, or automation technician + Comfort working directly with engineers and product managers to extract and validate technical details + Excellent organizational skills, with the ability to manage multiple documentation projects simultaneously, across different product lines and stakeholders + Excellent written communication skills in English; ability to maintain a consistent tone and style across a large volume of content + Ability to work in a fast-paced environment, with tight deadlines, and good time management

Nice to Have

• Comfort with AI/LLM tools (e.g., Claude, ChatGPT) and willingness to develop skills to accelerate writing, editing, and research as part of the documentation process
• Experience with API documentation and developer-facing content
• Familiarity with documentation tools and platforms (e.g., Confluence, Doc360, GitBook, or similar) is a plus, but not required
• Experience with diagramming, screenshot, or video tools (e.g., Figma, Snagit, Camtasia)

What We Offer

• Career Pathing: Real growth opportunities through personalized development plans, bi-annual reviews, and a mentorship program.
• Professional Development: Ongoing training in performance management, inclusive leadership, building high-performing teams, and constructive feedback.
• Diversity and Inclusion: Salary equity reviews, inclusive policies, and a women’s resource group offering mentorship, networking, and quarterly learning sessions.
• Hybrid Work: Enjoy the flexibility of our hybrid model, allowing you to work from home some days.
• Community Engagement: Two paid days of volunteering per year to give back to causes you care about.
• Team Events: Year-round activities, including the annual kickoff, employee summit, quarterly 5-to-7s, and departmental events.
• Comprehensive Benefits: Full suite of group benefits for you and your family, starting on day one.
• Parental Support: Financial support and resources to help employees transition into parenthood.

Interview Process

• Initial call
• Team meeting
• Case study or home exercise
• Decision and offer

We are committed to making every step of the process inclusive and accessible. If you need accommodations, please let us know — we’ll ensure you have everything you need to succeed.

Vention’s Culture

Vention is an exciting environment for ambitious people. Do you think our culture inspires you? Check out our full culture guide here.

2025 Demo Day

Culture Video