(CAN) Office Support Associate

Position Summary...

Working as an Office Support Associate at Walmart Canada is a great opportunity to build valuable skills in retail operations and customer service. In this role, you support store success by maintaining financial accuracy, pricing integrity, inventory control, and profitability, while helping ensure smooth daily operations. As part of the team, you contribute to a well-run store environment and a positive experience for both customers and associates. This role is well suited for individuals looking for an engaging position in customer service or retail.

What you'll do...

Reporting and Administrative Support

Print, sort, and review key reports, including the detailed warehouse receipt report, stock tracking, No Movement Item report, branch liquidation lists, stock adjustment and zero-markdown reports. Review exception reports and take necessary actions to support branch operations.

System and Process Management

Accurately and timely process AMP+ and BPM items and processes requiring D38 and D40 merchandise transfer reports.

Receiving, Direct Store Delivery, and Claims Support

Review and process receiving reports, including items over three days, ADF and local items, optical scanning exceptions, and markdown and markdown reports. Provide support for direct store deliveries and claims as needed to ensure quick resolution.

Preventing Shrinkage and Merchandise Control

Actively contribute to shrinkage prevention by ensuring proper handling of repaired and recalled merchandise, adhering to return procedures, and maintaining key controls listed on the CUP checklist by controlling all CUP documents.

Financial and Accounting Controls Compliance

Ensure compliance with key billing controls by ensuring merchandise and services are paid on time. Support key accounting controls by assisting with the replenishment of self-checkout and self-service cash registers, daily cash collections, cash discrepancy identification, cash transfer processing, bank deposit execution, retrocharge search and dispute, TRM procedure execution, and key daily account reconciliation.

Flexibility (Availability/Work Schedules)

• Be willing to work various shifts, including evenings, weekends, and holidays, as needed by the company. Your adaptability helps ensure the smooth operation of the branch and consistent, high-quality customer service.
• Potential Challenges Related to This Position

Heavy Workload in a Dynamic Environment

• Effectively manage night shifts and plan accordingly to stay focused and energetic.
• Effectively manage work schedules and plan ahead to maintain energy and concentration throughout the shift.
• Effectively manage workloads in a dynamic environment, ensuring high volumes of restocking and recovery are processed accurately and on time.

Physical Demands

• Perform physical tasks such as standing for long periods, bending, and lifting merchandise, equipment, or supplies weighing up to 9 kg (20 lb) and sometimes up to 23 kg (50 lb).
• Perform repetitive tasks such as restocking, zoning, and shelving products, with particular attention to detail and consistency to maintain branch standards.

Why You'll Love Working Here

• A Dynamic Environment

Thrive in a dynamic setting where every day brings new challenges.

Recognition of Your Efforts

Your contributions are recognized and appreciated.

Professional Advancement Opportunities

Develop your skills and advance your career with us.

Significant Impact

Be proud to help customers save and live better.

The minimum rate of pay for this position starts from $19.55.

Minimum Qualifications...

*Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.*

Age - 16 or older

Preferred Qualifications...

*Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.*

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location… 1030 Boul Du Grand Heron, Saint-Jerome, QC J7Y 5K8, Canada