Store Associate

This position is essential to the success of our retail stores. Store Associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store Associates are also responsible for quickly resolving any customer concerns and ensuring maximum customer satisfaction, staying up-to-date on product features, and maintaining high quality and visual standards for products and the store. Store Associates are tasked with providing excellent customer service while consistently meeting the store's sales targets.

The person selected for this position will be required to work at store no 7687 located at: 109 ROSE-ELLIS, DRUMMONDVILLE, QC J2C 0C5

At Sherwin-Williams, our goal is to inspire and improve the world by bringing color and protection to the things that matter. Our paints, coatings, and innovative solutions make places and spaces in the world brighter and more durable. Your skills, talent, and passion bring this goal to life and allow our clients and our company to achieve great results.

The stability, growth, and commitment of Sherwin-Williams are as many opportunities for its employees. Our success depends on our employees and we invest to support you in the following areas:

• your life...by offering rewards, social benefits, and flexibility to improve your health and well-being
• your career...by offering the opportunity to learn, develop new skills, and realize your full potential
• your professional relationships...by creating an inclusive team and committing to our community and the international community
• All of this is there so that... we can Achieve Your Potential together

At Sherwin-Williams, one of our priorities is to help our employees and their families live healthier, save more wisely, and feel better. This translates first into a wide range of world-class social benefits, designed for you. From retirement to health care, through total well-being and your daily commute: all of this matters to us. You will find a general description of the social benefits offered at https://www.benefitscentre.ca/sherwin/. Click on "Candidates" to display the social benefits offers you may be eligible for if you are hired as an employee of Sherwin-Williams.

The posting concerns an existing vacant position.

What is the procedure to get started?

Step 1 – Submit an online job application

Find the job(s) that interest you on our Careers page at the following address: https://jobsearch.sherwin.com/

Take 15 minutes to create your profile by entering or importing your detailed information to submit to one of our job site partners.

Step 2 – Virtual Interview

After evaluating the submitted applications, the selected candidates will be invited to take a digital video interview through HireVue, our recruitment partner. The interview will include some behavioral questions.

You will have the opportunity to record and complete your video interview at any time and from anywhere! Although you can take this video interview according to your own schedule, we require that this step be completed within seven days following the receipt of an invitation.

Step 3 – In-Store Interview

Your video interview is reviewed by a member of our recruitment team and the candidates selected will be invited to meet with members of our team in a store, in a wholesale branch, in a floor covering establishment, or in a delivery service center.

Salary decisions depend on the facts and circumstances of each position, which will impact the actual salary level within the indicated salary range. The salary range indicated for this position takes into account a wide range of non-discriminatory factors considered in salary decisions, including geographic location, overall skills, experience and training, licenses and certifications, as well as other business and organizational needs.

The salary scale, other remunerations, and social benefits indicated are accurate as of the date of this posting. The Company reserves the right to change this information at any time, with or without notice, in compliance with applicable law.

Sherwin-Williams is proud to be an equal opportunity employer. All qualified candidates will be considered for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, age, pregnancy, genetic information, belief, marital status, or any other factor prohibited by law or contract.

Please note that Sherwin-Williams' recruitment team will never ask a candidate to provide payment, financial information, or sensitive personal information such as national identity number, date of birth, or bank account number during the application process.

• Ensure a high level of customer satisfaction through excellent sales service
• Assist customers in person and on the phone by determining their needs and presenting appropriate products and services
• Establish productive, trust-based relationships with wholesale and retail customers
• Process sales transactions accurately and in accordance with policies and procedures
• Track and achieve monthly, quarterly, and annual sales goals
• Keep accurate records and work forms up to date
• Retrieve appropriate products from the sales floor or warehouse
• Add shades and mix products, as needed, according to customer specifications
• Place products on shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Help with deliveries, as needed
• Maintain assigned areas stocked and presentable
• Stay up-to-date on available products and present available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Minimum Requirements

• Must be at least seventeen (17) years old
• Must be legally authorized to work in the country of employment
• Must possess a valid, unrestricted driver's license
• Must be able to retrieve material from shelves and floor stacks, as well as carry up to 23 kg (50 lb), sometimes up to 32 kg (70 lb) with or without reasonable accommodation
• Ability to read, write, understand, and communicate in French

Preferred Qualifications

• Have at least a high school diploma or a General Adult Education Certificate (CAEC)
• Have at least one (1) year of experience in a delivery, retail, or customer service position
• Have work experience in the sale of paint and related products
• Have work experience using tinting and mixing equipment