Commercial Store Associate

The person holding this position works closely with the customer in commercial painting to determine needs, answer questions about Sherwin-Williams products, and recommend the right solutions. Branch coordinators are also required to quickly resolve any customer concerns and ensure maximum customer satisfaction, stay up-to-date on product features, and maintain high quality and visual standards for products and the store.

The person selected for this position will be required to work at store no. 8725 located at: 2510 KING W ST, SHERBROOKE, QC J1J 2E8

At Sherwin-Williams, our goal is to inspire and improve the world by bringing color and protection to things that matter. Our paints, coatings, and innovative solutions make places and spaces in the world brighter and more durable. Your skills, talent, and passion bring this goal to life and allow our clients and our company to achieve great results.

The stability, growth, and commitment of Sherwin-Williams are as many opportunities for its employees. Our success depends on our employees and we invest to support you in:

• your life...by offering rewards, social benefits, and flexibility to improve your health and well-being
• your career...by offering the opportunity to learn, develop new skills, and realize your full potential
• your professional relationships...by creating an inclusive team and committing to our community and the international community
• All this is there so that... we can Achieve Your Potential together

At Sherwin-Williams, one of our priorities is to help our employees and their families live healthier, save more wisely, and feel better. This is translated first by a wide range of world-class social benefits, designed for you. From retirement to health care, through total well-being and your daily commute: all this counts for us. You will find a general description of the social benefits offered at https://www.benefitscentre.ca/sherwin/. Click on "Candidates" to display the social benefits offers you may be eligible for if you are hired as an employee of Sherwin-Williams.

The posting concerns an existing vacant position.

How to start the process?

Step 1 – Submit an online job application

Find the job(s) that interest you on our Careers page at: https://jobsearch.sherwin.com/

Spend 15 minutes creating your profile by entering or importing your detailed information to submit to one of our job site partners.

Step 2 – Virtual interview

After evaluating the submitted applications, the selected candidates will be invited to take a digital video interview through HireVue, our recruitment partner. The interview will include some behavioral questions.

You will have the opportunity to record and complete your video interview at any time and from anywhere! Although you can take this video interview according to your own schedule, we require that this step be completed within seven days following the receipt of an invitation.

Step 3 – In-store interview

Your video interview is reviewed by a member of our recruitment team and the candidates selected will be invited to meet with members of our team in a store, in a wholesale sales branch, in a floor covering establishment, or in a delivery service center.

Salary decisions depend on the facts and circumstances of each position, which will impact the actual salary level within the indicated salary range. The indicated salary range for this position takes into account a wide range of non-discriminatory factors considered in salary decisions, including geographic location, overall skills, experience and training, licenses and certifications, as well as other business and organizational needs.

The salary scale, other remunerations, and social benefits indicated are accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, in compliance with applicable law.

Sherwin-Williams is proud to be an employer subscribing to the principle of equal access to employment. All qualified candidates will be considered for the position without discrimination based on race, skin color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, age, pregnancy, genetic information, belief, marital status, or any other factor prohibited by law or contract.

Please note that Sherwin-Williams' recruitment team will never ask a candidate to provide payment, financial information, or sensitive personal information such as national identity number, date of birth, or bank account number during the application process.

• Ensure a high level of customer satisfaction through excellent sales service
• Assist customers in person and by phone in determining needs and presenting appropriate products and services
• Establish productive, trusting relationships with wholesale customers
• Process sales transactions accurately and in accordance with policies and procedures
• Follow and achieve monthly, quarterly, and annual sales goals
• Keep accurate files and work formulas up to date
• Retrieve appropriate products from the sales floor or warehouse
• Add shades and mix products, if needed, according to customer specifications
• Place products on shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Help with deliveries, if needed
• Maintain assigned areas stocked and presentable
• Stay up-to-date on products offered and present available options
• Follow inventory control procedures
• Suggest ways to improve sales

Minimum requirements

• Must be at least seventeen (17) years old
• Must be legally authorized to work in the country of employment
• Must have a valid, unrestricted driver's license
• Must be able to retrieve material from shelves and floor stacks, as well as carry up to 23 kg (50 lb), sometimes up to 32 kg (70 lb) with or without reasonable accommodation
• Ability to read, write, understand, and communicate in French

Preferred qualifications

• Have at least a high school diploma or a General Adult Education Certificate (CAEC)
• Have at least one (1) year of experience in a delivery, retail sales, or customer service position
• Have work experience in the sale of paint and related products
• Have work experience using tinting and mixing equipment