Employee Experience and Engagement Consultant

We are looking for a talented individual to join our team of employee experience and engagement consultants at Mercer. This position will be based in Canada and work remotely.

As an Employee Experience and Engagement Consultant, you will support clients in designing, implementing, analyzing, and interpreting the results of various employee listening projects, including employee engagement and total rewards surveys, interviews, and focus groups.

In this role, you will work with the team to design survey content, analyze collected data, and develop a data-driven narrative structured from the results for clients. You will be responsible for translating employee experience data collected for our clients into strategic recommendations that support organizational performance and long-term talent management goals. You may also be involved in client relationship management and business development.

We Count on You To

• Work in partnership with clients in English or French, including document production, meeting facilitation, and client presentations
• Collaborate within a team to conduct employee engagement or total rewards surveys (i.e., work with clients to develop a questionnaire, analyze quantitative and qualitative results, and write a summary of conclusions)
• Collaborate within a team to conduct qualitative research for clients (e.g., interviews and/or focus groups)
• Develop expertise over time in conducting surveys from A to Z, advising (and presenting) to clients at various stages of the project
• Leverage insights from data to produce concrete, actionable results for clients
• Work collaboratively with other consultants, project managers, and technical/operational team members to ensure client deliverables are submitted on time and according to the project work agreement
• Contribute to the production of Mercer's expertise reflections and content and business development activities

What You Bring

• Excellent communication skills in English are required for this position, as it involves communicating with clients outside the Quebec region
• Bachelor's degree or higher
• At least two years of relevant experience (employee research, employee experience, engagement, or transferable HR, talent development, or client relationship management skills)
• Excellent proficiency in Excel and PowerPoint
• Strong analytical skills
• Excellent written and oral communication skills, as well as presentation skills
• Strong attention to detail
• Proven client relationship experience would be an asset, as would creative problem-solving skills and a keen sense of business
• Ability to manage multiple projects simultaneously
• Comfortable contributing to business development and sales responsibilities

Assets

• Comfortable speaking and presenting to senior executives
• Strong data analysis experience

Why Join Our Team

• We help you give your best by offering professional development opportunities, interesting work, and supportive leaders.
• We foster a dynamic and inclusive culture where you can work with talented colleagues to create new solutions and make an impact on colleagues, clients, and communities.
• Our scale allows us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Mercer is a company of Marsh (NYSE: MRSH) and a global leader in risk management, reinsurance, and capital, as well as human resources, investment, and advisory services in governance. With annual revenue of over $27 billion and more than 95,000 employees, Marsh helps build the confidence needed to prosper through the power of perspective. For more information about Mercer, visit mercer.com/fr-ca or follow us on LinkedIn and X.

Marsh McLennan is committed to fostering a diverse, inclusive, and flexible workplace. We aim to attract and retain the best talent and embrace the diversity of their age, origin, disability, family commitments, sexual identity and expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

In accordance with the Manitoba Accessibility for Manitobans Act, Mercer will provide reasonable accommodations to potential employees regarding the evaluation or selection process. Job candidates may request reasonable accommodations regarding the material or activities used in the evaluation or selection process. If you require particular reasonable accommodations due to a disability or medical need, please write to reasonableaccommodations@mmc.com.

Marsh McLennan is committed to offering a hybrid work environment, which includes the flexibility of remote work and the benefits of collaboration, relationships, and professional development that come from working in a team at the office. All Marsh McLennan employees must work at their local office or on-site with clients at least three days a week. Office teams will designate at least one "anchor day" per week when the entire team will be present in person.