Employment Assistance Agent

Ministry or organizationMinistry of Employment and Social Solidarity

Number of positions to be filled2

Employment statusOccasional

General information

Are you a person passionate about customer service and do you wish to support citizens in their job market integration? Two occasional Employment Assistance Agent positions are available in the Laurentides region at the Ministry of Employment and Social Solidarity:

• an occasional position at the Lachute Services Québec office, located at 505 Bethany Avenue, Lachute;
• an occasional position at the Saint-Jérôme Services Québec office, located at 275 Latour Street, Saint-Jérôme.

Possibility of working in hybrid mode (telework and in-person) Start date planned for September 2026 2 occasional positions (2-year contract) $51,429 to $72,194 per year according to experience 1 35 hours per week Work-life balance

The exam session is scheduled for August 2026.

The challenges to overcome!

Within the team, the successful candidate will be responsible for the job placement journey of clients relatively far from the labor market (participants in ... financial assistance last resort providers or people without public income support).

Their role will consist of offering specialized employability services by coordinating between the services offered and the needs of the person. More specifically,

• They conduct employability assessment interviews to evaluate skills, integration challenges, and issues facing clients in their job market integration
• Following this assessment, the agent evaluates the relevance of establishing an employability path with the client. If a path is established, they develop an intervention plan and agree on the required support, whether provided by themselves or by a specialized employability organization
• They conduct regular follow-ups with the client throughout their journey to support them towards success and make adjustments as needed
• Support continues even after the client has secured a job to provide employment retention services to the client and employer as needed, in collaboration with the business service.

Under the authority of the Director of the Services Québec office, the successful candidate will actively contribute to the regionalized placement and support activities for individuals in the Laurentides region.

Join the team

Services Québec offices provide citizens and businesses with access to a single, simplified government service desk as well as proximity services and offer services in the fields of labor, employment, and social assistance.

Join an organization of 7,000 dedicated people who support the Ministry's mission for social and economic development in Quebec, while addressing sustainable development challenges. The Ministry offers a multiservice desk for simplified access to public services across Quebec.

To learn more, visit your career page ...

Good reasons to work with us:

• Contribute to a human dimension mission.
• Provide direct services to the population and businesses.
• Evolve in a career with diverse perspectives.
• Develop your skills through continuous training.
• Benefit from work-family-life balance measures.

The Quebec public service offers a multitude of distinctive advantages. To learn more, consult Working in the Quebec Public Service on Quebec.ca.

Job profile and application procedures

Job profile

Job requirements:

• Hold a technical college diploma with specialization in social work, delinquency intervention, specialized education, administration, or another relevant specialization, or a relevant certificate of studies whose equivalence is recognized by the competent authority.

A person may also be admitted as an applicant if they are in the process of completing the final year of studies required to obtain the required diploma.

Each missing year of schooling can be compensated by one year of relevant post-secondary studies at the same or higher level as required. A person who holds a non-relevant college diploma (DEC) combined with one year of relevant post-secondary studies may also be admitted.

For consideration, any schooling completed outside Canada must be subject to a comparative evaluation (equivalence certificate) issued by the Ministry of Immigration, Francization and Integration.

• Possess Canadian citizenship, permanent resident status, or a work permit issued by the competent federal authority to hold a position in the Quebec public service.

A person awaiting proof of permanent resident status or a work permit issued by the competent federal authority may be considered. However, they must be authorized to work legally in Canada at the time of their appointment.

• Have appropriate knowledge of French for the functions.
• Other elements of the desired profile :
• The experience and qualities we are looking for:
• Experience in helping relationships with a vulnerable clientele;
• Experience in work that has allowed you to familiarize yourself with the problems related to job integration, with the job search strategies, and with the tools for information on the labor market.
• The person we are looking for demonstrates great interpersonal skills and excellent customer service skills. They master the techniques of interview, listening, and helping relationships. They have a good sense of organization, a synthetic spirit, and good judgment. They stand out for their problem-solving skills and their ability to make decisions. In addition to working in a team, the person we are looking for must be able to effectively compose in a context of major changes and be an important actor in the search for solutions.

Obtaining this position is conditional upon the results of a security clearance to demonstrate that no concerning elements related to your morals are incompatible with the functions and responsibilities of this position.

APPLICATION PROCEDURES

Application period: From July 23 to August 11, 2026 at 23:59.

At the end of the processing of your application, it is possible that this offer will no longer be accessible in your online file. Therefore, we suggest that you keep a copy of this offer for future reference.

Application: The application must obligatorily be made using the online application form. To submit your application, you must click on "Apply". Note that you must register your file and click on the "Submit" button to register for the selection process.

You must attach the documents confirming your admission by August 12, 2026, that is to say:

• a copy of the diploma or official transcript for your studies done in Quebec or in another Canadian province;
• a copy of the comparative evaluation of studies done outside Canada from the Ministry of Immigration, Francization and Integration (MIFI) (equivalence certificate) if you obtained your diploma outside Canada.
• To do this:
• Return to your online file to the Dashboard section, then access the My Applications section.
• Select the job offer and click on Upload .
• Attach all the requested documents, then click on Submit.

To ensure that the requested documents have been transmitted, access the Dashboard, then go to the My Applications section. Then select "Application" associated with the job offer and check that your attachments are present in the Documents section.

Please note that it is your responsibility to provide a complete and detailed file. It is important to detail your schooling and work experience.