Sorting Supervisor

Intelcom | Dragonfly

More than 100 sorting stations and operations on three continents. Canadian leader in last-mile logistics, we have a clear vision: Provide fast, accurate, and reliable delivery through cutting-edge technology.

Your role: at the heart of the chain

Main Functions:

Safety and Compliance

• Ensure compliance with health and safety protocols and maintain a safe work environment.
• Enforce safe work methods and behaviors within the team.
• Conduct safety audits and warehouse inspections.
• Intervene in emergencies as needed.

Operations Management

• Supervise sorting, scanning, and processing of packages (including defective items and returns).
• Ensure sorting operations are performed correctly and efficiently.
• Supervise receiving, shipping, and inventory management.
• Unload trailers and verify freight against manifests.

Unloading and Loading

• Assign workforce, unload pallets.
• Assist in sorting, packaging, and enveloping as needed.
• Support the management of incoming and outgoing freight movements.
• Confirm and communicate daily with the optimization team before operations begin.
• Monitor main transport operations daily, communicate with carriers, and monitor the FMC system for Amazon freight.

Leadership and Team Follow-up

• Mentor and support package sorters during the sorting process.
• Coach and supervise sorters, including training new hires.
• Sorter schedules

Quality Control

• Perform quality checks, sorted freight, and incoming and outgoing processes.

Administration and Reports

• Enter data as needed.
• Complete and submit reports.
• Manage driver credentials, BOL exchange, and secure docking.
• Cost control

Warehouse Organization and Maintenance

• Ensure the cleanliness and organization of the warehouse.
• Implement sorting and configuration organization.
• Evaluate and assess employee performance, work conduct, and compliance as needed, including discipline when appropriate.
• Other related tasks.
• Work Environment:

Fast-paced warehouse with shift-based hours.

*The use of masculine in this job posting is solely for the purpose of lightening the text.*

Why join Intelcom | Dragonfly?

• Short and medium-term career opportunities
• Group insurance
• Collective REER program
• Employee assistance program...

This position is open to respond to a real organizational need within the organization.

At Intelcom | Dragonfly, we advance with strong values: collaboration, innovation, excellence, and responsibility.

We value diversity, ensure equity, and create a true sense of belonging.

The process is simple: If your profile catches our attention, a member of the recruitment team will contact you for an initial conversation. Then, you will meet directly with the site manager.

See you soon!

*Accommodation measures can be offered to people with disabilities as part of our recruitment process, in accordance with the law. Please inform us of any special needs.*