Manager, Enterprise Data Platform & Governance

JOB TITLE: Manager, Enterprise Data Platform \& Governance

POSITION STATUS: Permanent – Full Time

• DEPARTMENT: IT - Operations
• LOCATION : Montreal
• WHO WE ARE

At Air Canada Vacations, we’re in the business of making dreams travel. That’s why we offer vacation packages, tours, cruises and more tailored to everyone’s individual needs. We like to say we have a vacation for every traveller because we do!

If you're someone who's passionate about exploring the world and sharing that enthusiasm with our customers, we'd love to welcome you to our team.

For over 50 years, Air Canada Vacations has been making travel easy, so come and join us in helping fellow Canadians create unforgettable memories wherever they go.

The Manager, Enterprise Data Platform \& Governance will lead the team responsible for building, operating, scaling, and securing ACV’s core data infrastructure. In this role, you will be the custodian of the company’s data assets, ensuring that data is seamlessly ingested, reliably transformed, robustly secured, and strictly governed.

This is a foundational infrastructure and operational leadership role reporting to head of IT. It serves as the bridge between IT and business units, making secure, high-quality data readily available to the enterprise while proactively aligning with evolving business needs.

The role combines platform leadership, governance authority, Implementation and evolutionary leadership, operational accountability and business enablement, ensuring that ACV’s data becomes a strategic asset.

Key Responsibilities: Data Platform Management \& Operations

• Ingestion \& Architecture: Oversee the design and scaling of robust ETL/ELT data pipelines to ingest structured, semi-structured, and unstructured data from disparate sources.
• Transformation: Manage the development, standardization and optimization data transformation layers (raw/curated/sematic) within the data lake/warehouse to ensure the data is clean, performant, and structured for downstream use.
• Infrastructure \& Operations: Own the integrity, availability, reliability and performance of the end-to-end enterprise data platform. Manage the cloud data infrastructure footprint and optimize computing/storage costs. Oversee incident management and be the escalation point.
• Continuous Improvement: Establish a run / grow / transform operating model, striving to improve data onboarding speed, time-to-insight, operating cost, data quality and trust.
• Data Governance, Security, \& Compliance
• Data Governance: Define, promote and enforce an enterprise data governance framework.
• Data Security: Partner with Information Security to implement strict access controls, data masking, table/row/column-level security, and encryption standards.
• Compliance: Ensure the data platform strictly complies with relevant regulations (e.g., GDPR, PIPEDA, Law 25, SOC2, PCI-DSS)
• Quality \& Lineage: Establish automated data quality monitoring, alerting, and data lineage mapping to track data from source to target.
• Retention: Define and enforce data life cycle management policies to manage the retention and deletion of sensitive data.

Data Strategy \& Evangelization

• Data Vision: Define and evolve ACV’s overarching enterprise data platform roadmap and strategy.
• Culture Champion: Act as a data evangelist, driving adoption across business units. Promote a data-driven culture and educate stakeholders on platform capabilities.
• Strategic Integration: Align enterprise data strategy with broader business transformation initiatives (CRM, CDP, reservation systems).
• Team Leadership \& Business Enablement
• People Management: Lead, mentor, and grow a high-performing team of Data specialists, and Semantic Modelers, platform \& operations roles
• Vendor Management: Manage internal and external (vendor / SI) resources.
• Internal SLA Management: Define and maintain Service Level Agreements (SLAs) for data availability and freshness for downstream data consumers.
• Interface Lead: Act as the primary interface between business and IT data teams. Intake, prioritize, and enable new data and analytics use cases from the business teams.
• Stewardship: Drive accountability and clarity between IT platform and business data ownership roles.
• Insight Driving: Proactively identify opportunities with business units to leverage data and improve revenue optimization, customer insights or operational efficiency.

WHAT YOU BRING TO THE TEAM

• Bachelor’s or Master’s degree in Computer Science, Data Science, or a related field
• 10+ years in of data platform, or data analytics experience
• 5+ years of experience in years in leadership roles managing teams and delivery
• Microsoft Azure certifications (Azure Solutions Architect, Azure Data Engineer, or equivalent preferred)
• Strong ownership mindset with operational rigor
• Ability to influence vendors and senior business stakeholders
• Proven ability to bridge business and technical stakeholders
• Pragmatic decision making and problem solving
• Strong mentorship abilities
• Proven experience implementing data lake / lakehouse / data warehouse architectures
• Demonstrated ability to operate in lean IT organizations with partner led delivery models
• Experience with privacy laws, data security, governance, and compliance concepts (GDPR, Canadian privacy act, PCI-DSS, PII)
• Knowledge of agility principles.
• Bilingual French and English (verbal and written)

WHY WORK WITH US?

• Our team loves to travel, and we have one of the most generous employee travel programs in the industry. You’ll be eligible for travel privileges for yourself and other eligible persons once you’ve completed 6 months of service
• Hybrid work model: Corporate Mandate of 4 days in office (Tuesday, Wednesday, Thursday + 4th day of your choice) and 1 day from home
• We value your wellbeing and offer a wide variety of benefit plans, including health and dental, for you and your family
• We offer training and development tools to help unlock your full potential

Please note that these benefits apply to permanent, full-time employees.

Visit our Careers page for a full list of benefits.

OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION

Air Canada Vacations is committed to ensuring a Diverse, Equitable, and Inclusive Workplace, fundamental to its core values. We celebrate the uniqueness of every individual, listen to every voice, and instill a sense of belonging in our people that allows each team member’s authentic self to truly shine.

We encourage individuals of all backgrounds to apply as we strive to create a diverse team that mirrors the diversity of the customers and communities we serve as an equal opportunity employer. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.

Linguistic Requirements

When qualifications are equal, preference will be given to bilingual candidates. The position involves daily interactions with partners, clients, and colleagues located outside of Quebec.