Marketing and Customer Data Clerk

The Marketing and Customer Data Clerk plays a key role in maintaining the accuracy and integrity of customer data, managing mailing lists, and assisting with client communications and promotional campaigns. Accurate and up-to-date customer information supports marketing, sales, and service operations across the entire company. The person in this role will help ensure the effectiveness of our marketing efforts and support excellent customer service.

Responsibilities

• Maintain and update customer accounts and contact information in the company's database.
• Contact clients to verify and update account information.
• Ensure that customer files are accurate, organized, and up-to-date.
• Maintain and review database reports to ensure their accuracy and integrity.
• Prepare and maintain mailing lists for promotions and marketing campaigns.
• Assist with client communications and the distribution of promotional materials.
• Coordinate, develop, and respond to customer information update requests.
• Assist in planning and coordinating corporate events, conferences, and trade shows.
• Provide administrative support to marketing, sales, and customer service teams.
• Support the reception and general office administration on an occasional basis.

Qualifications

• Minimum of 1-2 years of experience in an administrative role.
• Excellent proficiency in Microsoft Excel.
• Ability to use the basic functions of the Microsoft Office suite (Word, PowerPoint, Outlook, Teams).
• Knowledge of ERP systems and reporting tools (Tableau, CRM) is an asset.
• Ability to accurately enter and maintain data records.
• Ability to handle confidential information with discretion.
• Strong attention to detail and excellent organizational and time management skills.
• Customer-focused with a collaborative team-oriented approach.
• Excellent communication skills.
• Bilingual (French and English*), both oral and written. *(*) This qualification is required as you will regularly be in contact with partners, suppliers, internal/external clients, or staff across Canada.*

We subscribe to the principle of equal access to employment. We thank all candidates for their interest. However, we will only communicate with candidates selected for an interview.