Store Manager

At Quartz Co., we create high-end outdoor clothing that combines contemporary design, technical performance, and responsible manufacturing.

In the fall of 2026, we will open our flagship store in Saint-Henri. More than just a store, this space will be the showcase of our universe, a place where design, service, and community come together.

We are looking for a person who wants to play a key role in this adventure. Someone who loves developing a team as much as building relationships with customers. Someone who understands that the best stores don't just sell products: they create experiences people want to talk about.

YOUR ROLE

• You will be one of the faces of Quartz Co. in Montreal.
• As the manager of our flagship store, you will have the opportunity to build a destination recognized for the quality of its customer experience.
• As a leader, advisor, salesperson, brand ambassador, and content creator, you will contribute to the store's commercial success while actively participating in the shine of Quartz Co., both with our local community and on our digital platforms.
• Every day will be different, but always guided by the same ambition: to introduce Quartz Co. and inspire people to buy and return.
• YOUR RESPONSIBILITIES

LEADERSHIP

• Recruit, train, and motivate the sales team.
• Develop an excellence culture in customer service.
• Provide daily coaching and support the development of each team member.
• Create a positive, collaborative, and inspiring work environment.

CUSTOMER EXPERIENCE

• Provide personalized, attentive, and high-end service.
• Build lasting relationships with customers.
• Introduce the Quartz Co. universe to each visit.
• Serve as an ambassador for the brand and its values.
• Make every interaction a memorable experience.

PERFORMANCE AND OPERATIONS

• Achieve sales, profitability, and performance goals.
• Ensure the store is always impeccably presented.
• Manage inventory, merchandise receipts, and daily operations.
• Plan schedules and optimize team resources.
• Ensure compliance with the brand's operational and visual standards.
• Analyze results and implement initiatives to drive sales.

COMMUNITY AND LOCAL SHINE

• Participate in organizing events and activations in-store.
• Build relationships with local merchants, partners, and actors.
• Make the store a vibrant and inspiring destination.
• Identify opportunities to increase Quartz Co.'s visibility in Saint-Henri.
• Develop a loyal and engaged customer base around the brand.
• CONTENT CREATION

In collaboration with the Marketing and Communications team, you will contribute to making the store shine on our various platforms. You may:

• Produce high-quality photo and video content showcasing the products, store, customers, and brand life.
• Design and produce Reels, Stories, TikToks, and other digital content.
• Capture the highlights of the daily store life.
• Highlight new products, events, and activations.
• Identify content ideas that may interest our community.
• Collaborate with the marketing team to develop local campaigns and initiatives.
• Contribute to the development of the Quartz Co. community on social media.

THE PROFILE WE ARE LOOKING FOR

• You love selling as much as creating experiences.
• About Quartz Co.

Founded in Quebec in 1997, Quartz Co. has carved out a prominent place in the high-end winter coat manufacturing industry, both in Canada and internationally. Its products are recognized for their high quality and reliability, resistance to the northern climate, and lightweight design. Acquired in 2015 by a new management team, Quartz Co. is experiencing remarkable growth as its coats are sold today in over twenty countries, primarily in Canada, the United States, Germany, France, Japan, Norway, and Greenland, to major fashion brands and outdoor stores.

For more details about the company, visit quartz-co.com and @quartzco

Employment Type: Full-time, Commission, Permanent

Benefits

• Paid time off
• RRSP match
• Store discount
• Language:
• English (required)
• French (required)
• Location: In-person