Marketing Customer Data Coordinator

The Marketing Customer Data Coordinator plays a key role in maintaining the accuracy and integrity of customer information, managing mailing lists, and assisting with customer communications and promotional campaigns. Accurate and up-to-date customer information supports marketing, sales, and service operations across the organization. This role will help ensure the effectiveness of our marketing efforts and support excellent customer service.

Responsibilities

• Maintain and update customer accounts and contact information within the company database.
• Contact customers to verify and update account information.
• Ensure customer records are accurate, organized, and up to date.
• Maintain and review database reports to ensure accuracy and integrity.
• Prepare and maintain mailing lists for marketing promotions and campaigns.
• Assist with customer communications and the distribution of promotional materials.
• Coordinate, build and respond to requests for customer information updates.
• Assist in planning and coordinating corporate events, conferences, tradeshows.
• Provide administrative support to Marketing, Sales, and Customer Service teams.
• Support reception and general office administration on an occasional basis.

Qualifications

• Minimum 1-2 year experience an administrative role.
• Strong proficiency in Microsoft Excel.
• Ability to use basic Microsoft Office Suite (Word, PowerPoint, Outlook, Teams).
• ERP and reporting systems (Tableau, CRM), an asset
• Ability to accurately enter and maintain data records.
• Ability to manage confidential information with discretion.
• Strong attention to detail, good organizational and time management skills.
• Customer-focused with a collaborative team-oriented approach.
• Strong communication skills.
• Bilingual (French and English*), spoken and written. *(*) This qualification is required as you will be interacting with partners, vendors, internal/external clients and/or staff across Canada on a regular basis.*

*We are an equal opportunity employer. While we appreciate all the expressed interest in joining our team, only candidates selected for interviews will be contacted.* #Tenaquip