Director, Strategic Account Development

Location: Montreal

Job Summary: Develop and grow a portfolio of strategic accounts by creating value for clients and generating opportunities.

At SIGMA-RH, a growing technology company present in Canada and France, we are reinventing human resources management through an integrated solution powered by innovation and artificial intelligence. Whatever your role, you will contribute to projects that have a concrete impact on thousands of users and participate in the evolution of a platform that transforms the daily lives of organizations. Together, let's shape the future of work.

What are your responsibilities?

You are responsible for the development and growth of a portfolio of current strategic clients. Acting as a trusted business partner, you support organizations in evolving their needs, promote the adoption of our solutions, and identify new growth opportunities within existing accounts with more than 1,000 employees.

Your mission is to maximize the value created for clients while contributing to the sustainable growth of SIGMA-RH through expansion, renewal, and loyalty initiatives.

Here are the challenges that await you: Account Development:

Manage a portfolio of strategic clients and build lasting relationships with key decision-makers;

Identify and realize expansion opportunities within existing accounts (upsell and cross-sell);

Ensure revenue growth, contract renewal, and long-term account development;

Develop a deep understanding of clients' issues, priorities, and objectives.

Client Partnership:

Understand clients' business needs and support them in evolving their HR processes and practices;

Demonstrate the value and return on investment of SIGMA-RH solutions;

Organize and facilitate strategic meetings with key stakeholders;

Anticipate future needs and recommend appropriate solutions.

Collaboration and Performance:

Ensure rigorous management of the portfolio, pipeline, and forecasts in Salesforce;

Collaborate closely with different departments to ensure account success;

Contribute to the continuous improvement of loyalty and account growth strategies.

What will make you successful?

Minimum of 5 years of experience in B2B sales, strategic account management, or client development, ideally in a SaaS environment;

Demonstrated experience in managing and growing strategic accounts with large organizations;

Ability to develop strategic accounts and grow an existing portfolio (upsell/cross-sell);

Value-oriented and ROI approach, with commercial proposals aligned with clients' business issues;

Comfort in influencing and advising high-level decision-makers (C-level);

Rigor in tracking the pipeline and forecasts, strong results orientation, autonomy, and sense of priorities in a growth context.

Why join SIGMA-RH?

A growing Quebec-based technology company transforming human resources management through innovation and artificial intelligence; A passionate team that values collaboration, innovation, and knowledge sharing;

Diverse projects where creativity, technology, and strategy meet;

The opportunity to experiment and integrate AI at the heart of your achievements; A hybrid work mode favoring the balance between professional and personal life; A complete group insurance plan; A retirement plan with employer contribution;

An employee assistance program and access to virtual medicine;

Coverage of the OPUS card and BIXI subscription;

Modern offices located in the heart of the Olympic Park.

Join us to transform tomorrow's HR!