Erikson Consumer Multimedia - Brand Support Coordinator

Don't miss the beat - Apply at Les Industries JAM!

JAM, making the world sound better, one brand at a time! Do these words resonate like music in your ears?

Since 1972, JAM has become one of the most important distributors of electronic equipment, professional sound equipment, and musical instruments. Join us to remain faithful to our first mission of offering the BEST customer service possible!

We are looking for a motivated and detail-oriented Brand Support Coordinator to support our product management team in the main activities related to brand operations. This position is responsible for maintaining product and pricing information, coordinating promotional activities, managing SKU data, producing business reports, and supporting interfunctional initiatives with the Sales, Marketing, Purchasing, and Operations teams.

The ideal candidate is highly organized, analytical, and comfortable in a dynamic environment where attention to detail and the ability to manage multiple priorities are essential.

Key Responsibilities

Brand, Product, and Pricing Support

• Support product managers in executing brand plans, product launches, and promotional programs.
• Maintain promotional calendars and coordinate brand-related communications with internal teams.
• Manage product and pricing data, ensuring accuracy in systems and reports.
• Perform price updates and track pricing activities in collaboration with product management and sales.
• Participate in inventory report production and analysis to support business decisions.
• Prepare product presentations, price lists, and sales support materials.
• Support the organization of trade shows, training sessions, and other brand-related events.
• Product Information and SKU Management
• Create and maintain SKU folders, product specifications, descriptions, and pricing information.
• Support the product lifecycle management, including product launches, updates, and retirements.
• Ensure quick and effective communication of product information to relevant stakeholders.
• Business Reports and Analysis
• Design, maintain, and distribute reports on sales, inventory, pricing, and promotional activities.
• Analyze company performance data and identify trends, risks, and opportunities.
• Provide analyses and recommendations to support decision-making, forecasting, and business reviews.
• Participate in the production of monthly, quarterly, and annual reports.

Requirements

• 1 to 2 years of experience in brand support, product management, marketing, sales support, or a related role.
• Post-secondary education in business administration, marketing, communications, or a related field, an asset.
• Advanced proficiency in Microsoft Excel and the Microsoft Office suite.
• Excellent analytical, organizational, and problem-solving skills.
• Excellent written and oral communication skills.
• Ability to manage multiple priorities and meet deadlines in a dynamic environment.
• Strong attention to detail and accuracy.
• Ability to work autonomously while collaborating effectively within a team.
• Bilingualism (French and English), both written and oral.
• Assets
• Experience in the consumer electronics, retail, wholesale, or distribution sectors.
• Experience with ERP systems such as JD Edwards.
• Knowledge of product lifecycle management, pricing administration, and inventory analysis.
• Experience in supporting retail sales channels and branded consumer products.
• Key Skills
• Analytical thinking
• Attention to detail
• Organization and priority management
• Communication and collaboration
• Initiative and accountability
• Problem-solving
• Adaptability
• Customer orientation
• Data analysis and report production
• Teamwork and professional relationship development

Why Join Us

Ready to be part of our team? Here's why...

• Full social benefits package: health, dental, vision, life, critical illness, short and long-term disability insurance
• Well-being and employee assistance programs
• REER / 401(k) matching program
• Work-life balance is important: flexible hours, summer hours, paid vacation, and personal days
• A relaxed, pleasant, and collaborative work environment
• A dynamic social calendar — something for everyone
• Generous discounts on our products for employees
• Continuous learning and development opportunities
• The chance to work alongside a highly talented and performing team
• Workplace Commitments

We are committed to providing a healthy and safe work environment. All employees must adhere to workplace safety protocols, including local regulations and internal standards, to ensure the well-being of everyone.

We strive to foster a workplace where every person feels respected, supported, and able to fully contribute. We recognize that the diversity of perspectives and experiences strengthens our teams and leads to better results for our employees and customers.

Nexora and its family of brands, including JAM and Almo, subscribe to the principle of equal opportunity in employment. All employment-related decisions are made without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected status under applicable laws.