Administrative Assistant - Bilingual

Our firm is a dynamic and professional team, specialized in real estate evaluation, operating in a constantly growing environment.

Reporting directly to the president and working closely with the administrative team, the Administrative Assistant plays a key role in the smooth operation of GMA Consultants. This versatile individual supports both administrative, financial, HR, and marketing activities of the company.

General Administrative Support

• Provide direct support to the company president.
• Answer phone calls and emails from various inboxes.
• Provide courteous, professional, and efficient customer service.
• Welcome clients to the office and ensure a warm first contact.
• Manage complaints and dissatisfaction with tact and diplomacy.
• Perform necessary follow-ups to ensure customer satisfaction.
• Provide requested information and direct clients to appropriate resources.
• Update client files and ensure the accuracy of information.
• Provide administrative support to real estate evaluators for various tasks.
• Manage the complete cycle of internal files.

Accounting and Finance

• Prepare payroll and ensure compliance.
• Track and manage accounts receivable.
• Contribute to bank reconciliation.
• Participate in the preparation of month-end and year-end financial statements.

Human Resources and Marketing

• Collaborate on various HR projects (recruitment, onboarding, etc.).
• Participate in the design and implementation of marketing initiatives.
• Contribute to the continuous improvement of internal processes.

Organizational Development

• Actively participate in the development of organizational improvement strategies.
• Engage in internal projects that promote the growth and well-being of the company.
• Collaborate closely with other administrative team members to achieve common goals.

Desired Profile

• Bilingual (French and English)
• Knowledge of Acomba software (an asset)
• Comfortable with Excel, especially formulas (mandatory)
• Excellent French language skills, both oral and written
• Hybrid schedule: 2 days remote / 3 days in-office
• Good stress management skills
• Sense of organization and diligence

Working Conditions

• Dynamic and stimulating work environment
• Flexible schedule and possibility of remote work
• Competitive remuneration
• Opportunities for continuous learning
• Team activities fostering collaboration
• Direct participation in the company's growth
• Employment Type: Full-time, Permanent
• Salary: $25.00 to $30.00 per hour
• Prescreening Questions:
• Are you truly bilingual?
• Location: Hybrid Remote in Laval, QC