Technical Advisor

Technical Advisor

Employment - Permanent Full-time - Technical Advisor

Headquarters - Laval, Quebec H7T 2W5

As soon as possible

Hours: Monday to

Thursday from 6:45 AM to 4:45 PM and

Friday from 6:45 AM to 2:30 PM (Day)

Salary: Up to $80,000 per year based on your performance

Description

Are you passionate about customer service and the automotive industry? Chomedey Toyota Laval is looking for a motivated technical advisor to provide an exceptional customer experience and join a dynamic team.

Your main responsibilities:

• Welcome clients and gather the necessary information to determine the repair and maintenance needs of our clients' vehicles.
• Provide advice on preventive maintenance and best practices for vehicle use to avoid future issues.
• Sell maintenance services according to clients' needs, while ensuring attentive and personalized service.
• Follow up with clients to ensure customer satisfaction.
• Handle customer complaints and returns professionally and effectively.
• Provide an exceptional customer experience.

Requirements

• Minimum 1 year of experience in a similar position.
• Good general knowledge of automotive mechanics.
• Excellent communication and sales skills.
• Bilingualism to be able to communicate with English-speaking clients and meet their needs.
• Experience with the Serti software (an asset).
• Excellence in customer service.

Benefits

• Company events
• Listening manager
• Dental insurance
• Medical and paramedical expense insurance
• Travel insurance
• Talent referral program
• Continuous training
• On-site parking

Note

• A complete collective insurance plan.
• Telemedicine: possibility of joining a healthcare professional 24/7;
• Employee pricing at the sales and service department in all our group dealerships.
• A welcoming, stimulating, dynamic, and collaborative work environment.
• Support for achieving your goals.
• Opportunities for advancement within the company and our large group of dealerships.
• A service recognition program.
• Notice to readers:

Join a dynamic team where service excellence and customer experience are at the heart of priorities by applying directly online!

Only selected candidates will be contacted.

The use of the masculine gender was adopted to facilitate reading and has no discriminatory intent.