Accounts Receivable Supervisor

Under the direction of the Senior Director of Accounting, the Accounts Receivable Supervisor is responsible for the effective, rigorous, and compliant management of the complete cycle of accounts receivable. This person oversees a team of approximately two (2) resources and ensures the quality of processes, adherence to internal controls and deadlines, and continuous improvement of practices.

We are seeking a candidate who is able to inspire and motivate others, fostering their engagement and performance. The ideal candidate stands out for their ability to establish new practices and work methods in their area of expertise, while acting as a mentor and resource for the team and internal collaborators to support their development and success.

Key Responsibilities *Team Supervision and Management*

• Lead, train, and motivate a team of accounts receivable technicians.
• Plan, allocate, and prioritize daily work.
• Develop team skills and performance.
• Conduct performance reviews and contribute to annual evaluations.
• Foster a collaborative work environment focused on continuous improvement.
• *Accounts Receivable Management*
• Oversee the complete processing of accounts receivable (processing receivables invoices to ERP and EDI systems, credits, customer adjustments, and sales collections).
• Ensure the accuracy of data and adherence to internal policies.
• Process or oversee the resolution of discrepancies and more complex issues.
• Collaborate with other departments (sales and customer service, operations, controller, etc.).
• Maintain positive relationships with clients.
• Respond to internal and external requests related to accounts receivable and distribute them within the team.
• Prepare management reports and KPI tracking reports related to accounts receivable.
• *Controls and Compliance*
• Maintain and improve internal controls related to accounts receivable.
• Ensure compliance with accounting, tax, and corporate policies.
• Participate in internal and external audits.
• *Continuous Improvement and Projects*
• Identify opportunities for process automation and optimization (including paper reduction and optimization of the new deduction management module).
• Participate in the improvement of financial systems (ERP).
• Actively contribute to various continuous improvement projects and complete any related tasks.
• General Skills
• Ideal Profile
• *Education and Technical Skills*
• Bachelor's degree in accounting, administration, or a related field. Any other combination of education and relevant experience will be considered.
• 5 to 7 years of relevant experience in accounts receivable or accounting.
• Experience in team management or coordination.
• Strong understanding of the accounts receivable cycle.
• Knowledge of ERP systems (Microsoft Dynamics 365 is a plus).
• Good understanding of internal controls and financial processes.
• Functional bilingualism (French and English) both written and oral to effectively communicate with all our Canadian and U.S. sites.
• *Advanced Analytical and Problem-Solving Skills*
• Leadership and ability to motivate a team
• Rigor and attention to detail
• Excellent organizational skills, priority management, and prioritization
• Analytical thinking and problem-solving
• Excellent communication skills
• Continuous improvement orientation

Benefits and Perks

• Employee Assistance Program (EAP)
• Collaborative work environment
• Employer pension plan
• Annual performance bonus program
• Competitive salary and benefits
• Flexible work hours and remote work options
• Group insurance
• Telemedicine