Supervisor Chef

Under the supervision of the Operations Director, the incumbent plans and organizes the activities of receiving, shipping, and preparing orders with the supervisors; monitors operational activities with his/her supervisor, supervisors, and other departments.

Responsibilities

• Ensures the smooth running of operations and resolves common issues;
• Produces and analyzes various operational reports and follows up with his/her supervisor and supervisors;
• Acts proactively by suggesting new ways to improve productivity, customer service, and reduce operational costs to his/her supervisor;
• Ensures the welcoming, integration, and training of new employees and reviews the training program;
• Motivates his/her team to achieve productivity, customer service quality, and cost management goals;
• Assumes positive leadership fostering team spirit, motivation, and employee satisfaction to maintain a favorable work environment for staff retention.
• In collaboration with Human Resources, supervises the hiring and layoff process according to workforce needs;
• Establishes work schedules; plays a coaching and support role for supervisors by offering his/her support and expertise in operations, staff management, and other areas;
• Encourages good practices and ensures that health and safety standards and procedures are followed and maintains the safety and cleanliness of the premises;
• Ensures compliance with the collective agreement and company policies and regulations;
• Conducts performance evaluations of supervisors and follows up on them; conducts disciplinary meetings and prepares files.
• Informs employees through periodic meetings; participates in various committees or meetings required by his/her duties;
• Participates in internal and external audits;
• Ensures the supply of materials for the warehouse and the maintenance of equipment within budgets and performs any other tasks requested by his/her supervisor or required by his/her duties.

Qualifications

• College diploma (DEC);
• 6 to 12 years of relevant experience;
• Dynamism, flexibility, and sense of organization and priorities;
• Experience in staff management in a unionized environment;
• Concern for customer satisfaction;
• Excellent interpersonal skills, ability to work well, communicate, and coach others;
• Good knowledge of health and safety regulations;
• Stress resistance;
• Autonomy, discretion, and diligence.
• Proficiency with computer systems and good knowledge of the Office suite, such as Word and Excel software.