Hotel Reception - Full Time - Evening Shift

The Grand Hôtel TIMES Québec is looking for a full-time receptionist – evening shift to join our team.

Being part of the TIMES team means evolving in an environment where teamwork, professionalism, and customer experience are at the heart of our values. We are looking for dynamic individuals who wish to contribute to offering a memorable stay to each of our visitors.

Your main responsibilities

• Welcome guests with professionalism and courtesy.
• Handle guest check-ins and check-outs.
• Answer phone calls, emails, and information requests.
• Manage reservations and payments.
• Follow up on guest requests to provide an exceptional experience.

Desired profile

• Excellent customer service skills.
• Bilingual (French and English), both spoken and written.
• Comfortable with computers.
• Sense of organization, autonomy, and professionalism.
• Ability to work in a dynamic environment.
• Experience in hospitality or customer service (an asset).

Working conditions

• Position: Full-time
• Schedule: Evening shift, workdays to be determined
• Monthly bonus system
• Training provided.
• Salary to be discussed based on experience;
• Group insurance;
• Free parking.
• Discounts at our hotel establishments
• Advancement opportunities within a 100% Quebec-based company.

Benefits

• Disability Insurance
• Life Insurance
• On-site gym
• Employee Assistance Program
• Wellness Programs
• Profit-sharing plans
• On-site parking
• Location: On-site