Appointment, Sales and Operations Coordinator — Pest Control Company

Bilingual Sales, Customer Service and Dispatch Coordinator —

Remote

Salary: $23/hour plus sales commission

Schedule: Full-time, 40 hours per week,

Monday to

Friday

Location: 100% remote Extermi Pro Inc., a pest control company, is looking for an organized, reliable and customer-focused person to sell our services and manage client files from beginning to end. You will be the voice of the company. You will respond to client inquiries, explain our services, close sales and coordinate appointments for our field technicians. Main responsibilities - Answer calls, emails and text messages from existing clients and new prospects - Assess client needs and recommend the appropriate service - Clearly explain our treatment methods, warranties and preparation requirements - Prepare and send quotes - Close sales and schedule appointments - Create, complete and update client records in Jobber - Organize schedules efficiently by grouping appointments by neighbourhood, geographic area and technician - Communicate with technicians throughout the day and adjust schedules when necessary - Confirm appointments and send preparation instructions to clients - Follow up with clients after treatments - Answer client questions and provide a professional experience from beginning to end - Follow up on outstanding quotes, pending files and prospects who have not yet made a decision What we are looking for - Fully bilingual in French and English, both spoken and written — essential - Excellent communication and customer service skills - Comfortable with telephone sales, handling objections and closing sales - Strong organizational and logistical skills - Ability to schedule multiple appointments while considering neighbourhoods, travel time and technician availability - Self-directed, reliable and detail-oriented - Able to work efficiently and independently from home - Comfortable using management software, email, text messaging and other computer tools - Able to manage several requests at once while maintaining accurate follow-up - Experience in customer service, sales, dispatching or appointment scheduling is an asset - Experience with Jobber or another CRM system is an asset No previous pest control experience is required. Full paid training will be provided. What we offer - A fixed salary of $23 per hour - Commission on eligible sales - Full-time employment, 40 hours per week - Monday-to-Friday schedule - 100% remote work - Full paid training - An opportunity to develop skills in sales, customer service and operations management - A small and accessible team where your resourcefulness and ability to solve problems will make a real difference How to apply Apply directly through Indeed or send your résumé to: extermipro@gmail.com Only selected candidates will be contacted.

Extermi

Pro

Inc.

Salary: Starting at $23/hour

Location: Remote