Business Support Coordinator

About Groupe Synetik

A Quebec-based manufacturing company located in Joliette, Groupe Synetik designs and manufactures equipment for children with disabilities as well as industrial and welding seats for the manufacturing sector. Our expertise in aluminum and steel transformation, technical sewing, and padding allows us to deliver high-quality products that make a real difference in the lives of our users.

Driven by over 22 years of entrepreneurship and a forward-looking vision, Synetik is growing — particularly internationally. To support this expansion, we are looking for a trustworthy, organized, and versatile person who will become a central pillar of our organization.

The Business Support Coordinator plays a key role within Groupe Synetik. Reporting directly to the president, this person acts as the right hand of the management: they ensure the follow-up of strategic objectives, coordinate internal and external communications, plan events and trips, and manage the company's presence on various platforms. Their sense of organization, rigor, and mastery of digital tools make them an indispensable asset to the team.

Main Responsibilities

Strategic Follow-up and Management Coordination

• Ensure the follow-up of the company's strategic objectives in collaboration with the management team
• Prepare agendas, write minutes, and follow up on actions resulting from management meetings
• Ensure that organizational priorities are well communicated and progress according to established schedules
• Support the president in managing strategic files and important communications

Internal Communications

• Disseminate information and projects to all teams through various media (intranet, emails, meetings, displays, etc.)
• Develop and maintain clear, consistent, and engaging internal communication tools
• Contribute to mobilizing teams around the company's orientations and initiatives

External Communications and Social Media

• Plan and write content for social media (LinkedIn, Facebook, etc.) in line with Synetik's brand image
• Produce and distribute the newsletter to clients and partners
• Maintain an active, relevant, and professional digital presence
• Ensure the consistency of messages conveyed across all platforms

Planning of Trade Shows and Trips

• Coordinate the team's participation in professional trade shows, conferences, and business events
• Manage the logistics of trips: reservations, accommodations, preparation of documents and materials
• Ensure pre and post-event follow-up (registrations, reports, follow-up communications)
• Desired Profile

Education and Experience

• Degree in administration, communications, marketing, or related field
• Relevant experience in a similar role as Business Support Coordinator
• Experience in a SME context

Skills and Qualities

• Exemplary rigor and constancy — this person leaves nothing undone
• Outstanding sense of organization and excellent priority management
• Mastery of computer tools and emerging communication platforms (social media, collaborative tools, newsletters, etc.)
• Excellent written French; excellent written and spoken English
• Writing fluency: ability to simplify, synthesize, and adapt the message according to the audience
• Discretion, judgment, and sense of responsibility
• Autonomy, initiative, and ability to manage multiple files simultaneously
• Interest in Synetik's mission and adherence to the company's values

What Synetik Offers You

• A strategic role with visibility across the entire organization
• A direct link with the presidency and a real influence on the company's dynamics
• A human, stimulating, and growing environment
• Varied challenges every day — never two identical days
• A competitive salary based on experience
• Competitive social benefits
• A workplace located in Joliette — quality of life guaranteed!
• Salary: Starting at $65,000 per year

Benefits

• Disability Insurance
• Supplementary Health Insurance
• Life Insurance
• Paid Vacation
• Company Events
• Employee Assistance Program
• On-site Parking
• Casual Dress Code
• Location: On-site