Administrator

Job Overview

We are seeking a highly organized and proactive Administrator to join our team. This role is essential for maintaining smooth office operations, managing administrative tasks, and supporting various departments. The ideal candidate will possess strong communication and organizational skills, with experience in supervising, bookkeeping, and office management.

Responsibilities

• Oversee daily office operations to ensure efficiency and productivity
• Manage accounts in collections and communicate with collections agencies
• Process contract cancellations and maintain accurate account records
• Respond to administrative inquiries through the CRM system
• Support team management through, task delegation, and performance tracking
• Handle Google reviews and customer feedback professionally
• Prepare reports and perform CRM audits to ensure data accuracy
• Conduct audits of member accounts, payments, invoices and billing systems
• Organize meetings, prepare reports, and handle administrative correspondence

Requirements

• Supervising experience is preferred
• Fluent in French and English
• Ability to work in both locations
• Strong organizational skills with attention to detail
• Excellent communication skills—both verbal and written
• Knowledge with Excel and Google Sheets
• Ability to manage multiple tasks efficiently in a fast-paced environment
• Demonstrated ability to lead teams effectively and manage office workflows
• Professional demeanor with strong phone etiquette and customer service skills
• Pay: $23.00-$25.00 per hour

Benefits

• Company events
• Dental care
• Discounted or free food
• On-site gym
• On-site parking
• Paid time off
• Store discount
• Vision care
• Wellness program
• Work Location: In person