Customer Service Coordinator/Planner

Our services are essential and contribute to improving people's quality of life by preventing and controlling harmful organisms such as rodents and insects.

Our clientele is diverse and stable, and you will be part of the sales and planning team for our services.

Each of our interventions is a project for which you will be responsible for planning, communicating the appropriate information, and involving the people involved.

Mission

Sell, plan, and organize pest management services.

Skills

• Good communication
• Learning capacity
• Computer and office skills
• Multi-tasking
• Empathy
• Courtesy

Main Tasks

• Receive and handle customer calls and emails
• Understand our clients' needs and explain our services to sell them
• Make calls to confirm appointments or follow up with clients who have received offers
• Take appointments
• Organize intervention lists
• Support our technicians on the road
• Simplify our technicians' lives by creating efficient routes
• Document and update our clients' files
• Keep up-to-date with your knowledge of pest management
• Employment Type: Full-time, Permanent
• Salary: $23.00 to $27.00 per hour

Benefits

• Paid vacation
• Wellness programs
• On-site parking
• Casual dress code

Experience

• Customer service: 1 year (Required)
• Language:
• English (Required)
• Location: On-site