Clinical Coordinator / Clinic Coordinator

Univers NuFace – Laval, QC

Full-time | Temporary Replacement (Indefinite Duration)

Since 2007, Univers NuFace is a renowned aesthetic medicine clinic in Laval, recognized for its personalized approach, clinical excellence, and the high-quality patient experience it offers.

We are currently seeking a dynamic, organized, and customer-service passionate Clinical Coordinator to join our team.

Responsibilities

• Welcome patients with professionalism and offer a warm, high-end experience.
• Answer phone calls, emails, and messages with courtesy and efficiency.
• Schedule, confirm, and optimize appointments.
• Perform follow-ups with patients before and after their treatments.
• Open and close the clinic when needed.
• Collaborate closely with the medical and administrative teams.
• Manage patient files and perform various administrative tasks.
• Contribute to maintaining the highest standards of quality and patient experience.
• Desired Profile
• Excellent mastery of French and English, both spoken and written.
• Experience in reception, administration, or coordination.
• Experience in appointment scheduling.
• Experience in a medical clinic, aesthetic medicine, or healthcare field (a strong asset).
• Excellent customer service sense.
• Organization, autonomy, and attention to detail.
• Ability to manage multiple priorities in a dynamic environment.
• Professional appearance and positive attitude.
• Schedule
• Monday to Thursday: 8:30 a.m. to 5:00 p.m.
• Friday: 8:30 a.m. to 4:00 p.m.

What We Offer

• Group insurance after 3 months.
• Continuous training.
• Advantageous discounts on clinic treatments and products.
• Free on-site parking.
• Stable daytime schedule.
• Modern and professional work environment.
• Passionate, caring, and collaborative team.
• The opportunity to contribute to the success of a clinic established for over 18 years.

Benefits

• Dental insurance
• Supplementary health insurance
• Flexible schedule
• On-site parking
• Company-organized activities
• Employee discounts
• Languages
• French (mandatory)
• English (mandatory)
• Work Location
• In-person – Laval (QC)
• Univers NuFace – Laval, QC
• Full-time | Temporary Replacement (Indefinite Duration)

Since 2007, Univers NuFace has been one of Laval's leading aesthetic medicine clinics, recognized for its personalized care, clinical excellence, and exceptional patient experience.

We are currently seeking a dynamic, organized, and patient-focused Clinic Coordinator to join our team.

Key Responsibilities

• Welcome patients while providing a warm, professional, and personalized experience.
• Answer phone calls, emails, and messages promptly and professionally.
• Schedule, confirm, and optimize patient appointments.
• Perform pre- and post-treatment patient follow-ups.
• Open and close the clinic when required.
• Collaborate with the medical and administrative teams.
• Maintain patient records and perform administrative duties.
• Help maintain the highest standards of patient care and clinic operations.

Qualifications

• Excellent written and spoken French and English.
• Experience in reception, administration, or clinic coordination.
• Experience scheduling appointments.
• Experience in aesthetic medicine, a medical clinic, or healthcare is a strong asset.
• Outstanding customer service and communication skills.
• Strong organizational skills and attention to detail.
• Ability to multitask in a fast-paced environment.
• Professional appearance and positive attitude.
• Schedule
• Monday to Thursday: 8:30 a.m. – 5:00 p.m.
• Friday: 8:30 a.m. – 4:00 p.m.

What We Offer

• Group insurance after 3 months.
• Employee discounts on treatments and skincare products.
• Ongoing training and professional development.
• Free on-site parking.
• Modern and supportive work environment.
• Collaborative team culture.
• Opportunity to join an established aesthetic medicine clinic serving the community for over 18 years.
• Pay: From $24.00 per hour
• Work Location: In person